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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 15

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Michael (Mike) Carbone

May 16, 2025

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Employee Rating

Outstanding service Always, Jennifer always goes above and beyond with assistance …. I highly recommend buying a new or used car from Ira…. The service department is truly outstanding!! More

by pineparm
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Recommend Dealer
Yes
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May 18, 2025

Ira Lexus of Danvers responded

Hi Pineparm, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

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Employee Rating

It is clean, quiet, very nice. Everyone was pleasant, easy to work and explained everything well. The service did not take long which I was very happy with More

by Jbcmaine
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2025

Ira Lexus of Danvers responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

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Employee Rating

GREAT SERVICE DEPT. Very NICE ATMOSPHERE WAITING AREA, WITH SNACKS. DRIVE IN TO SERVICE IS CONVENIENT. KUDOS TO ALL. ROB CERABONE. More

by robertcerabone
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

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Always professional; always prompt and always leaves me with a clean car. Very good dealership. Customer first. More

by Tommaffei1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

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Employee Rating

Convenient location, easy to schedule, efficient service, knowledgeable staff, reasonable prices, rapid turnaround, responsive to questions More

by gbolger121
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Ira Lexus of Danvers responded

Hello, thank you so much for your positive comments about Ira Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

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Employee Rating

Very pleased with my service at Ira Lexus in Danvers. They go above and beyond! More

by mjdibona13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Costa service

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May 01, 2025

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

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Employee Rating

Have used them since i bought my car there in 2005. the staff is attentive and friendly More

by janice.piscitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan deangelis and abraham guillen

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Apr 28, 2025

Ira Lexus of Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

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Employee Rating

The Service was amazing and the attention to detail made the experience you expect from Lexus. My service tech was exceptional More

by Wpclamens
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Ira Lexus of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

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Employee Rating

they did a awesome job my car is brand new again! !! happy i found the perfect t place to take care of my car!!!! More

by jjches2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2025

Ira Lexus of Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

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Employee Rating

Prompted me for my 5000 mile complimentary service. Scheduling was essy. Service representative was friendly, professional and thorough. Excellent experience. More

by Dox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Ira Lexus of Danvers responded

Hi Dox, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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