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Michael Miller
Michael Miller at Boucher Nissan of Waukesha

Michael Miller

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Michael Miller

September 06, 2025

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Employee Rating

Good service nice connections personable help efficient timely cost effective great location happy fun experience More

by kwoelfel
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Recommend Dealer
Yes
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Sep 06, 2025

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

July 30, 2025

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Finished on time stated. Pleasant waiting room.Everyone there was friendly answered questions. Will recommend. More

by noteforcharles
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Recommend Dealer
Yes
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Jul 30, 2025

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

July 29, 2025

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Terrible communication skills, not too friendly, left car worse than when brought in and lied about what my car needed to make money More

by scastro72
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Recommend Dealer
No

Other Employees Tagged: Melvin Ehnert

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Aug 02, 2025

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-542-5500

July 11, 2025

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Everything was fine and completed on a very timely basis. I was able to get my car in at 7am and have it finished in time to get to work by 8am. More

by michaelz2004
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Recommend Dealer
Yes
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Jul 11, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

June 17, 2025

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I was told the total cost of the job was $850 to $900 with taxes. The final bill was over $1200. They charged for a whole extra hour. 2.5h intead of what I was told of 1.5h. Hiden fee of of "shop fee". More

by JU
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Recommend Dealer
No
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Jun 20, 2025

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

May 27, 2025

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Great service however took longer than expected to have my car back. They offer me a rental for an extra $40 since my car have to stay overnight. More

by REYBAEZ
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Recommend Dealer
Yes
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May 28, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 26, 2025

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I had a wonderful experience here at your dealership. They were kind an very helpful. More

by brandancemclaurin
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Luis Arteaga, Johnathan Kiley

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May 26, 2025

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

May 10, 2025

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Excellence by all involved that helped us through what we needed. Thank you very much. More

by VVITUCCI1963
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Recommend Dealer
Yes
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May 10, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 09, 2025

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Employee Rating

My oil change took 2 hours. My service advisor never came to tell me why the wait was so long. I had to go and ask someone. When my vehicle was finished he didn't tell me the te More

by LKSURGERY
Recommend Dealer
No

Other Employees Tagged: Michael Miller

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May 14, 2025

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Luchini Service Manager 262-542-5500

May 06, 2025

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Good experience Just waited alittle longer than I was told i should have but everyone is always friendly More

by Bethevans71
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

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May 06, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Matt Luchini Service Manager 262-542-5500

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