Michael Morris
Michael Morris at Ourisman Volkswagen of Laurel

Michael Morris | Page 2

Certified Sales Professional

Ourisman Volkswagen of Laurel

3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of Michael Morris

September 21, 2023

Dealership Rating
Employee Rating

Terrible dealer. Will never go there again. I will blast this dealer every chance I het More

by Vvictoriaberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Deckert , Jon Alcorn, Walter Cook, Bill (Goldie) Goldsmith, Bobby Mil, Jeff Ramsey, Jennifer Smith, Vince

Sep 21, 2023

Ourisman Volkswagen of Laurel responded

We're genuinely sorry for your negative experience. We strive for excellence with every customer. Please feel free to email me with more details of what happened so I can address your concerns and improve our services. My Email address is JAlcorn@ourismancars.com. We value your feedback and aim for a very high level of customer service.

Sep 21, 2023

Vvictoriaberry responded

Never will I buy from you again.

January 07, 2023

Dealership Rating
Employee Rating

I have bought a car from here, and i have had a very bad experience from every department in this dealership. Sales manager is RUDE and sales team does not know how to write my name and address without spel More

by Light Fury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bill (Goldie) Goldsmith

Jan 30, 2023

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to leave your feedback. Customer service is one of our top priorities, and we regret not providing a positive experience to you. We would value the opportunity to improve your next visit with us. Please reach out to our General Manager at rchen@ourismancars.com. He will be happy to address the concerns you had with your appointment and the members of the Ourisman team you worked with. Thank you for helping us improve.

August 27, 2019

Dealership Rating
Employee Rating

New adventure This was my first Volkswagen in life, I've never owned one. But advertisement means a lot to a company really does work, I saw the Atlas on the stree More

by Advengers-2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 29, 2018

Dealership Rating
Employee Rating

Thank You for the Excellent Service My husband is a repeat customer of Ourisman Honda Volkswagen of Laurel. He receives excellent service from the staff when purchasing a vehicle or duri More

by newcar0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Chee, Joe Rasulzad

Apr 29, 2018

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to give us your review! We are proud of our team and thrilled to hear you and your husband continue to have excellent experiences with our staff. We hope you are enjoying your first VW and certainly hope it won't be your last! We appreciate your business and loyalty to our dealership.

July 16, 2017

Dealership Rating
Employee Rating

Been coming to Ourisman VW for years Just completed the 6th new car purchased from Ourisman VW by myself or an family member in the past 20 years. It was a solid experience, as always. More

by Brian
Recommend Dealer
Yes

Other Employees Tagged: Isaac Chee, Jennifer Smith, Mohamed Thabet, David Moreno

Jul 17, 2017

Ourisman Volkswagen of Laurel responded

We appreciate you taking the time to write this review of your experience at our dealership.  We work hard to provide an excellent customer experience and are thrilled to hear that Michael, Mohamed, Jennifer, David, and the rest of our staff did not disappoint.  Thanks for trusting us with your business and being such a loyal customer. 

July 10, 2017

Dealership Rating
Employee Rating

Overall good! Great experience as a first time car buyer. There was much consideration of my budget throughout the entire process. There was also a sincerity to my More

by llyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2017

Ourisman Volkswagen of Laurel responded

Thank you for taking the time to give us your review.  We are thrilled to hear that our staff provided you with exceptional service.  We appreciate you trusting us with your business.

July 03, 2017

Dealership Rating
Employee Rating

Great Experience Great Costumer Service and inner active employees! I got a good deal so I could drive off in the car I wanted. Nothing less then. More

by Chase,Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2017

Ourisman Volkswagen of Laurel responded

We work very hard to provide a great customer experience!  Thank you for sharing!

June 07, 2017

Dealership Rating
Employee Rating

nice people they help you to your what you want i give them 5 stars rate because they are good and they help you right in that what you like about the car you like More

by joshier cunanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Isaac Chee, Jennifer Smith

Jun 07, 2017

Ourisman Volkswagen of Laurel responded

Thanks so much for your review!  We work hard to provide  great customer service.

May 30, 2017

Dealership Rating
Employee Rating

A really awesome experience. Mike Morris is the best. I went in to the dealership on May 17th, because Mike called me and told me they had just gotten in two VW Atlas'. I liked what i saw, but i wanted th More

by TTT475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2017

Ourisman Volkswagen of Laurel responded

We appreciate you taking the time to write this review of your experience at our dealership.  We are thrilled that Mike was able to provide you with top notch customer service and you walked away with the car you wanted.  Thanks for trusting us with your business and for being such a loyal customer.

May 19, 2017

Dealership Rating
Employee Rating

Went in to test drive and found my perfect car. Very Friendly service. Very patient. I was allowed to test drive two cars I wanted. It was conveniently located five minutes away from my house. More

by Thabita Senra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2017

Ourisman Volkswagen of Laurel responded

Thanks for your feedback!  We are happy that our staff was able to provide you with a positive experience. 

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