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Michael Morris
Michael Morris at Shottenkirk Honda Decatur

Michael Morris

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Michael Morris

October 02, 2025

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Employee Rating

I was very impressed by the courtesy, professionalism, and concern of the staff with whom I dealt. More

by Boo Radley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

October 01, 2025

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Employee Rating

Fair thorough and honest. Fixed my vehicle right the first time. Found a way to also save me money More

by Jessekapes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco, Chip Cobb, Aubrey Mayfield

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Oct 01, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

September 20, 2025

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The service department is EXCELLENT! I am extremely pleased with the service technicians. They are always professional and very helpful. They are the reason I am driving a Honda rather th More

by Mlhgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

September 17, 2025

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Employee Rating

Excellent service, prompt, friendly and transparent! Great follow up, phone calls to keep me posted on progress, great customer service! More

by lcfriedrichs
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Sep 17, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

September 16, 2025

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Employee Rating

Very kind service people. They were very fast. Enjoyed the snacks. Looking forward to when you have your new building. More

by Cotter.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

September 04, 2025

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Employee Rating

Great service even with the construction work going on. I will be recommending Shottenkirk Decatur to others because the service manager Bill Marco has the passion and car knowledge that most service manag More

by CC1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Sep 05, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

September 02, 2025

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Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Chip Cobb, Aubrey Mayfield

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Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 26, 2025

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Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

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Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

Report | Print
Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

Report | Print
Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

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