Michael Morris

Very good customer service. Very polite and did not seem to be rushing to get rid of you. Answered all questions. Very polite and did not seem to be rushing to get rid of you. Answered all questions. More

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Thank you to Ethan & Michael in the Service Dept. for taking care of not only my 2013 Honda Odyssey but myself in explaining what & why repairs were required to keep my vehicle running smoothly. Tha for taking care of not only my 2013 Honda Odyssey but myself in explaining what & why repairs were required to keep my vehicle running smoothly. Thank you fellows. 😊 More

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Overall great service. Michael kept me informed. I was pleased with the amount of time the work took. Michael kept me informed. I was pleased with the amount of time the work took. More

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I was very impressed by the courtesy, professionalism, and concern of the staff with whom I dealt. and concern of the staff with whom I dealt. More

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Fair thorough and honest. Fixed my vehicle right the first time. Found a way to also save me money Fixed my vehicle right the first time. Found a way to also save me money More

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The service department is EXCELLENT! I am extremely pleased with the service technicians. They are always professional and very helpful. They are the reason I am driving a Honda rather th I am extremely pleased with the service technicians. They are always professional and very helpful. They are the reason I am driving a Honda rather than another brand of vehicle. More

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Excellent service, prompt, friendly and transparent! Great follow up, phone calls to keep me posted on progress, great customer service! Great follow up, phone calls to keep me posted on progress, great customer service! More

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Very kind service people. They were very fast. Enjoyed the snacks. Looking forward to when you have your new building. They were very fast. Enjoyed the snacks. Looking forward to when you have your new building. More

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Great service even with the construction work going on. I will be recommending Shottenkirk Decatur to others because the service manager Bill Marco has the passion and car knowledge that most service manag I will be recommending Shottenkirk Decatur to others because the service manager Bill Marco has the passion and car knowledge that most service managers don’t. More

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Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

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