Michael Patnaude

Great communication Vehicle ready for pick up on time great communication great customer service Very good customer experience great communication great customer service Very good customer experience More

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Great experience! The turn around on my truck was prompt and the work was top notch! The turn around on my truck was prompt and the work was top notch! More

by warrentawes Verified Customer Verified Customer

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Excellent customer service ? ?from the time you walk in the door and from the time you leave?? ?from the time you walk in the door and from the time you leave?? More

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Loved the new app to track the status of the repair service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you service. Michael was the best service representative I've ever worked with. He was friendly, a great listener and very knowledgeable. He kept you updated on the diagnosis and repair options. He treated me with respect and kindness. He is a true asset to this dealership. The availability of the shuttle to get to my car when it was ready was a real plus. Overall the customer service in the car repair area has significantly improved since my last visit. The focus is clearly on the customer and proving the best experience possible. Keep up the great work. More

by twinnorandb Verified Customer Verified Customer

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Micheal was very professional and friendly. I feel like he went above and beyond for what was just a new tire replacement. I feel like he went above and beyond for what was just a new tire replacement. More

by Kimmykay1031 Verified Customer Verified Customer

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Everyone is very professional and the maintenance team worked efficiently. They had a nice seating/waiting area for customers with snacks and drinks as well. worked efficiently. They had a nice seating/waiting area for customers with snacks and drinks as well. More

by brooja419 Verified Customer Verified Customer

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Shane is the best! !! Great service. Mike with transportation is always spot on as well. Grrat team & experience. !! Great service. Mike with transportation is always spot on as well. Grrat team & experience. More

by khill0407 Verified Customer Verified Customer

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Starling Chevy is always amazing. The customer service is impeccable and they always treat you like family. The customer service is impeccable and they always treat you like family. More

by reillyamederios Verified Customer Verified Customer

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I visited Starling to address a factory recall. Starling misdiagnosed a coolant leak and didn't perform the requested scope (front grill replacement). I took the truck to Marchant Chevrolet because Starling misdiagnosed a coolant leak and didn't perform the requested scope (front grill replacement). I took the truck to Marchant Chevrolet because they replaced the coolant control valve in late 2024. They pressure tested the system and were unable to identify the leak. I wasted time and money based on a misdiagnosed issue. More

by Paul Verified Customer Verified Customer

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They answer the phone quickly and have always been very helpful and nice. They are a good dealership, I’ve purchased 2 cars from them. helpful and nice. They are a good dealership, I’ve purchased 2 cars from them. More

by INUJEWELRY Verified Customer Verified Customer

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