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Michael Pensky
Michael Pensky at Spitzer Honda Euclid

Michael Pensky

Service Advisor

Spitzer Honda Euclid

915 East 200th Street
EUCLID, OH 44119

4.5
14 Reviews
4.5

14 Reviews

Write a Review

14 Reviews of Michael Pensky

April 12, 2026

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Employee Rating

All way professional, nice customer service. I would recommend, this Honda Dealer ship to my friends . More

by lamonte.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna McMickens, James Flaherty, Ashley Jenkins, Phillip Kwon

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Apr 14, 2026

Spitzer Honda Euclid responded

Lamonte, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2026

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Employee Rating

Everyone is very nice and helpful and explained everything they needed to do very clearly More

by Suz0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Helmick

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Mar 08, 2026

Spitzer Honda Euclid responded

Knowing our team was able to clearly explain each step of your Honda CR-V service is great to hear. We’re happy you found everyone welcoming and helpful. Looking forward to assisting you again.

February 10, 2026

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Employee Rating

I was very pleased with the service I received for my oil change.Staff was great very approachable and nice! I will continue to schedule my services at this dealership from now on.Happy customer treated and More

by Kristoylklean1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2026

Spitzer Honda Euclid responded

Delighted to learn your HR-V oil change went smoothly and our team’s friendly approach made you feel respected. Thank you for choosing us for your Honda service and for planning to return.

January 10, 2026

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Mike explained the service to be done on my automobile. He was very courteous and professional. The staff was helpful as well. More

by New HR-V Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Spitzer Honda Euclid responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2025

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Employee Rating

Professional help and very nice customer service. Very helpful, reliable information, and very fast service More

by Ann.bg.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keirsten Nicholson, Donna McMickens, Mark Helmick, James Flaherty, Ashley Jenkins, Phillip Kwon , Kyana Davidson

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Dec 23, 2025

Spitzer Honda Euclid responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 22, 2025

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Employee Rating

Drove in with low air in tires. Mike Pensky found nail and was able to replace tire same day. Very efficient & friendly. More

by cambunny1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Spitzer Honda Euclid responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Honda Euclid. We look forward to having you as one of our valued customers for many more years to come!

Dec 22, 2025

cambunny1012 responded

Ok

November 21, 2025

Dealership Rating
Employee Rating

This location is always friendly and willing to help with anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!! More

by RHARDNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keirsten Nicholson, Mark Helmick, Ashley Jenkins, Phillip Kwon

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Nov 21, 2025

Spitzer Honda Euclid responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Honda Euclid.

November 01, 2025

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Employee Rating

I feel like I was scammed. The wait time and price were much higher than discussed with the representative who assisted me. More

by REDDAN_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cashier

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Nov 02, 2025

Spitzer Honda Euclid responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Nov 02, 2025

Spitzer Honda Euclid responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 17, 2025

Dealership Rating
Employee Rating

Very satisfied with dealing with this dealership. Been coming here for years. And 3 new cars. More

by STICKLADY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Spitzer Honda Euclid responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 16, 2025

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Employee Rating

This dealership is very knowledgeable , helpful and treated me very nice. They didn't mind answering any questions that I had. It was a very nice experience. More

by sroth39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Spitzer Honda Euclid responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Honda Euclid.

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