Michael Perez
Michael Perez at Town & Country Jeep Chrysler Dodge Ram

Michael Perez | Page 7

Operations Manager

Town & Country Jeep Chrysler Dodge Ram

3156 Hempstead Turnpike
Levittown, NY 11756

Contact Me
4.8
150 Reviews

Dealership Experience

14 yrs, 2 mos

4.8

150 Reviews

Write a Review

150 Reviews of Michael Perez

December 28, 2019

Dealership Rating
Employee Rating

Thank you very much Todd @ Town and Country Jeep. I leased my favorite vehicle, the Grand Cherokee, at a reasonable price. Todd made sure that I got the level of equipment that I wanted. I’ll feel much More

by danielle.genova
Recommend Dealer
Yes

Other Employees Tagged: Todd Cannon

Jan 09, 2020

Town & Country Jeep Chrysler Dodge Ram responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Town & Country Jeep Chrysler Management Team

November 30, 2019

Dealership Rating
Employee Rating

Thank you Town and Country Jeep. Todd made our car buying experience quick and easy. My son and I love our new Cherokee Limited. Just in time for the winter season. I will definitely be recommending this dea More

by Tex0ny1
Recommend Dealer
Yes

Other Employees Tagged: Casey Waller , Valerie Boccia, Todd Cannon, Mario Licciardello, Jake Starnes

Jan 09, 2020

Town & Country Jeep Chrysler Dodge Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Town & Country Jeep Chrysler Management Team

November 30, 2019

Dealership Rating
Employee Rating

Exceptional service, amazing staff! Casondra and staff was amazing and very professional! Exceptional service! I’m beyond happy with my car! No other dealerships on Long Island compares More

by Ryan45632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casondra Metz, Chang Yoo

Jan 09, 2020

Town & Country Jeep Chrysler Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Town & Country Jeep Chrysler Management Team

August 22, 2019

Dealership Rating
Employee Rating

My Experience with Town & Country was Incredible! My husband and I had not been in the market for a new vehicle for a long time until now. I did not know much about Town & Country but I had heard abo More

by khayes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Pepitone

Aug 27, 2019

Town & Country Jeep Chrysler Dodge Ram responded

Thank you so much for your 5 star review and kind comments. We are happy you had an excellent sales experience while visiting us. We appreciate your business and look forward to seeing you again.

August 20, 2019

Dealership Rating

Not very happy. I was told my CPO ram would come with the the balance of bumper to bumper warranty. That was not true it only covers drive train and I needed to buy a More

by Gkirby2
Recommend Dealer
No

Other Employees Tagged: Mark Ospina

Aug 27, 2019

Town & Country Jeep Chrysler Dodge Ram responded

I’d like to apologize if your recent visit to our dealership wasn’t up to par and that you were unsatisfied with our customer service. Will you reach out to us at our direct line so we can address your complaints, do our best to help, and work to improve in the future? Regards, The Customer Care Team.

Sep 03, 2019

Gkirby2 responded

On 8/27 I spoke with Fred Hoyt (GM) he told me he would speak with the salesman and get back to me. A week later and still no word. I don’t get it.

August 19, 2019

Dealership Rating
Employee Rating

Sales Performance My sales agent Kent along with manager Mike. P. and Monica handling the finance were outstanding. They made my purchase a pleasure. Thank You for al More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Viscovi, Monica

Aug 27, 2019

Town & Country Jeep Chrysler Dodge Ram responded

We are so glad to hear you had a wonderful experience during your visit to our dealership and thank you very much for the five star review!

August 13, 2019

Dealership Rating
Employee Rating

Smooth and Enjoyable John made the process a Breeze, highly recommend him and the team over there. Referred my friend Jeff Mayard and he bought a car from John this evenin More

by john.annunziata93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Pepitone

Aug 13, 2019

Town & Country Jeep Chrysler Dodge Ram responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

March 17, 2019

Dealership Rating
Employee Rating

Absolute worst experience Had so many problems from beginning to end with this place. Finally went in to complain and saw Mike Perez and he kind of just laughed me off and woul More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 18, 2019

Town & Country Jeep Chrysler Dodge Ram responded

I’d like to apologize if your recent visit to our dealership wasn’t up to par and that you were unsatisfied with our customer service. Will you reach out to us at our direct line so we can address your complaints, do our best to help, and work to improve in the future? Regards, The Customer Care Team.

Mar 18, 2019

Sean responded

Yes what is your direct line? I would love to resolve this situation

Mar 18, 2019

Town & Country Jeep Chrysler Dodge Ram responded

Hello- Thank you for reaching out and we do apologize for all of your troubles. Our Process Manger will be reaching out to you directly to help resolve. She'll call your phone # on record. Best, Tara @ TCJeep

January 28, 2019

Dealership Rating
Employee Rating

Deceiving advertising ...deceiving sales practices This sales rep lied repeatedly about the sale price, incentives available, financing or leasing opportunities. Not a single person responded to email More

by JeepMonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marquise Callaway

Jan 28, 2019

Town & Country Jeep Chrysler Dodge Ram responded

We’re sorry this situation did not end with you completely satisfied, and we’re glad we had the opportunity to speak with you to fully understand your complaints. Please reach out if we can assist you in the future. Regards, The Customer Care Team.

November 30, 2018

Dealership Rating
Employee Rating

Daniel is the MAN! Daniel made us feel at home. We gave him a price and vehicle we wanted and Daniel did his best to give us that! He is very patient and honest. We walk More

by ronmelocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Quintana

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