Michael Reichardt | Page 2

I had a great in-person experience, I was delivered what was promised and service was excellent. I am happy to share my experience. I do have 1 critical comment, the BDC process almost led me to go elsewher was promised and service was excellent. I am happy to share my experience. I do have 1 critical comment, the BDC process almost led me to go elsewhere, I did not like being contacted by multiple people through multiple methods so if which i wasn't even sure if they where real people. Thankfully I picked up the phone and called, Mike helped me and gave me the 5 star buying experience I was looking for. More

by adamlevine1981 Verified Customer Verified Customer

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My wife and were pleased with the business action with Mike and Alpine. Well done! Mike and Alpine. Well done! More

by hrlewis106 Verified Customer Verified Customer

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Mike was easy to deal with & no pressure. He even delivered the vehicle to me. I am very happy with the experience at Alpine. He even delivered the vehicle to me. I am very happy with the experience at Alpine. More

by Gonzalesinv Verified Customer Verified Customer

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Amazing service! ! Thanks Azael for a great experience. We love our 2025 GMC Denali Yukon. ! Thanks Azael for a great experience. We love our 2025 GMC Denali Yukon. More

by Mariovaldez828 Verified Customer Verified Customer

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Very pleasant to work with. They take great care of my car which is what I need as a senior citizen. They are trustworthy. They take great care of my car which is what I need as a senior citizen. They are trustworthy. More

by Alyce Verified Customer Verified Customer

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I recently visited this dealership and was thoroughly disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack o disappointed by the experience. • Lack of Communication: Despite multiple attempts to reach out, my calls and messages went unanswered. This lack of responsiveness is unacceptable and unprofessional. • Inefficient Service: A simple tire change took over two hours to complete. During this time, I observed staff members engaging in inappropriate conversations about customers, which was both unprofessional and disconcerting. • Misleading Advertising: The dealership advertised vehicles at prices that did not reflect the actual cost. Upon expressing interest in a particular car, I was informed of additional charges amounting to several thousand dollars, far exceeding standard taxes and fees. This bait-and-switch tactic is deceptive and undermines customer trust. Overall, my experience was marked by poor communication, unprofessional behavior, and misleading sales practices. I cannot recommend this dealership to others and advise potential customers to exercise caution. More

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Tony was very helpful and took care of everything for me. I brought my car in planning to be here all day. But he had it in and out within a couple of hours! I brought my car in planning to be here all day. But he had it in and out within a couple of hours! More

by bmartin Verified Customer Verified Customer

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Clean dealership with friendly knowledgeable staff. They were not pushy like most dealerships I’ve worked with and were resourceful in the financing department They were not pushy like most dealerships I’ve worked with and were resourceful in the financing department More

by corey50 Verified Customer Verified Customer

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They were awesome, had a great experience. Walked out with new hummer after coming in to ask question. Armando made it very simple and enjoyable. Walked out with new hummer after coming in to ask question. Armando made it very simple and enjoyable. More

by ray@rkgcontracting.net Verified Customer Verified Customer

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Austin was very friendly and very knowledgeable with my 2025 Hummer. The staff was very helpful and provide excellent services! 2025 Hummer. The staff was very helpful and provide excellent services! More

by Gustavo Verified Customer Verified Customer

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