Michael Renfrow

Amazing. John was so great! Caring, knowledgeable, great details and explained everything. 12/10. Would recommended and will go back 💯 John was so great! Caring, knowledgeable, great details and explained everything. 12/10. Would recommended and will go back 💯 More

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Ted was super helpful and easy to work with. He threw in a few extra bonuses for us without us asking. Buying a car with him was a pleasant experience. Good customer service is rare these days He threw in a few extra bonuses for us without us asking. Buying a car with him was a pleasant experience. Good customer service is rare these days. More

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I had such amazing customer service at this dealership! Everyone was so great to me. I bought the vehicle I wanted, with so much ease, and I would highly recommend this dealership to anyone looking for a v Everyone was so great to me. I bought the vehicle I wanted, with so much ease, and I would highly recommend this dealership to anyone looking for a vehicle. From the salesman John Gough to the finance and service center( who made sure my truck was sparkling clean) was amazing. I couldn't be happier. More

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John was so helpful! He really took the time to understand our needs, walk us through our options, and make sure we were satisfied! He really took the time to understand our needs, walk us through our options, and make sure we were satisfied! More

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Ted and the whole team did a great job. Ted was not pushy and made the process very comfortable. Ted was not pushy and made the process very comfortable. More

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I worked with John Gough on the purchase of my vehicle. He was very knowledgeable about the vehicle and all the features. He wasn’t pushy at all but very helpful in helping me choose the best vehicle for m He was very knowledgeable about the vehicle and all the features. He wasn’t pushy at all but very helpful in helping me choose the best vehicle for me. I highly recommend John and David Taylor Ellisville More

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Came in to look at a car, ended up getting a great deal and driving home that day with my new vehicle. Attentive and friendly, had a great interaction all around and driving home that day with my new vehicle. Attentive and friendly, had a great interaction all around More

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Ted was very helpful, friendly, and courteous helping us purchase our new vehicle. Thanks Ted! purchase our new vehicle. Thanks Ted! More

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I am so pleased with my buying experience with John Gough. From the minute I arrived he was the nicest most helpful salesman and made sure my purchase experience went stress free. I got the best deal o Gough. From the minute I arrived he was the nicest most helpful salesman and made sure my purchase experience went stress free. I got the best deal on the exact car I was looking for. More

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We all know making a big purchase can be stressful. When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit r When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit ran deal bank approved. I got there these folks was so ghetto & unprofessional. The lady I'd spoken with all weekend literally asked me when I arrived Monday morning at 10 am for my VIP appointment she made why was I there ? I'm looking like you don't remember getting me approved for a 40,000 00 vehicle 2 days ago ma'am Then they promised me no money down the same as David Taylor. Welp they lied I needed 3 grand. The vehicle pictured online was not the one they tried to sale me. The one I was showed was literally trashed in the inside. Had a finger length dent in the driver's door. Omg I could go on & on about how horrible they were to me customer service wise. Now here's the silver lining John Gough & I had spoken that Saturday as well. He was kind, understanding to me needs and very patient with me. I'd told him about my horrible experience at clement he told me to come on down & he'd make my process as seamless as possible. Keep in mind he'd stayed in communication with me this whole time. Seeing what all he could do to help me make a stress free purchase. He even told me to do what I felt was best for me & if clement didn't work out for some reason him & his team would love to take care of my purchase needs. When I tell you my only regret is that I didn't go to see John Gough at David Taylor's 1st. Upon my arrival John greeted me in the parking lot. It was over an hour drive he immediately offered me water. I told him I'd just like to hurry my purchase alone so I could drive back home. He took time to show me the basics on how to operate the computer in the dash. He brought me where I met the manager Jamie Sykes who was amazing at explaining some things to me about my buying process. Then I met Mike R in fiance OMG this man was the goat. He got me no money down as promised my extended warranty, Gap and lower payment than I was quoted by the bank and a lower interest rate. I am literally in tears as I write this review these men came through and took care of me & my needs. I went as a woman not really understanding they explained everything to me so I could understand. They walked me through the whole process. They felt like family. As I waited on Mike R in fiance to wrap up my paperwork John showed me pictures of his wife & kids and told me about them showed me pictures of cars his son had drew. It was like I went to sit & visit with family I told him an Jamie Sykes some of my funny stories. Soon after that Mike was back. I signed all my documents & was greeted a fairwell. This process took maybe an hour max. Such a great experience. They are now my home to buy my vehicles. More

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