Michael Robinson
Michael Robinson at Wolfchase Nissan
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Michael Robinson | Page 2

Service Consultant

Wolfchase Nissan

2956 North Germantown Road
Bartlett, TN 38133

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41 Reviews
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41 Reviews

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41 Reviews of Michael Robinson

June 27, 2021

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Employee Rating

I stopped by for an oil change unscheduled. My wait was not long. Even though it were lots of customers waiting for various services. My wait was not long. Customer services were amazing. More

by FDAVIS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Hargrove, Brittany Walton

Jun 29, 2021

Wolfchase Nissan responded

Thanks for the great feedback and for stopping by Wolfchase Nissan for your recent service needs. We're pleased to learn that everything was great and your wait time was better than expected. We value your business and look forward to serving you again.

June 25, 2021

Dealership Rating
Employee Rating

Becoming very pricey . Good quality work but needs to work on communication with client More

by DUEWA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Hargrove, Brittany Walton

Jun 25, 2021

Wolfchase Nissan responded

Thank you so much for choosing Wolfchase Nissan for your recent service needs. We appreciate you taking the time to provide feedback regarding your recent visit. I will certainly pass your comments along to our Service Director and our Service Manager for review and consideration. We value your business and look forward to serving you again.

June 25, 2021

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Employee Rating

Worst service ever they refused to fix my 2003 Nissan Maxima they got my car towed back to my house More

by Dpthegreat74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Hargrove, Brittany Walton , Ceaser

June 24, 2021

Dealership Rating
Employee Rating

If I could give 0 stars I would. Customer service was terrible. My car didn’t even get looked at until 4 days after I dropped it off. When I called to check on it they said they couldn’t find the car or More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Hargrove, Brittany Walton

June 21, 2021

Dealership Rating
Employee Rating

They were on the job and worked on my case quickly More

by Rhodes15bd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Wolfchase Nissan responded

Thank you for taking time out of your day to provide our Service Team with a 5-star rating. We're happy to learn that you had a great experience and that our team was quick and efficient. We appreciate your business and look forward to serving you again.

June 21, 2021

Dealership Rating
Employee Rating

Quality customer service with a friendly staff that make you feel comfortable More

by ATKI2862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs. We're happy to hear that your recent experience was comfortable and that you enjoyed our friendly staff members. We value your business and look forward to serving you again.

June 20, 2021

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Employee Rating

Great people and some of the best customer service I’ve ever dealt with when it comes to quick car service. Great job guys keep it up More

by AOCOLLINS05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Hargrove, Brittany Walton

Jun 21, 2021

Wolfchase Nissan responded

Thanks so much for taking time out of your day to provide such wonderful feedback regarding your recent visit to our Service Center at Wolfchase Nissan. We're so happy to learn that your experience was great and that you enjoyed working with our team. We value your business and look forward to serving you again.

June 20, 2021

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Employee Rating

Wonderful experience fast and very informative of all the service dept i have visited i have to say this one offer some of the best service Thanks More

by CHARLESBESS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Wolfchase Nissan responded

We truly appreciate the 5-star rating and the amazing feedback. We strive to provide a truly exceptional experience to each and every service customer we have the privilege of serving, so it's truly rewarding to read your comments. I will be sure to pass them along to Michael as well. We value your business and look forward to serving you again.

June 18, 2021

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Employee Rating

Terrible service. Took three hours for a standard service. Then the technician tells me a part needs to be replaced that I had replaced a month prior from Nissan itself. Then when I try to get a seco More

by HIBBARD.SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James? The technician that worked on the vehicle.

Jun 21, 2021

Wolfchase Nissan responded

Mr. Scott, thank you for your feedback regarding your recent visit to our Service Department. I'm sorry to hear your recent visit was below your expectations and have forwarded your comments to our Service Director. He will be reaching out to you to see where we fell short and what he can do to get this resolved for you. We value your business and want you to be completely satisfied. Thank you.

June 09, 2021

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Employee Rating

Michael went beyond the call of duty and was very helpful in dealing with multiple issues I was experiencing. Any question or concern I had he promptly dealt with. More

by PKEELINGNUTTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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