Michael Samuels
Michael Samuels at Jim Coleman Nissan of Silver Spring

Michael Samuels

Service Advisor

Jim Coleman Nissan of Silver Spring

3221 Automobile Blvd
Silver Spring, MD 20904

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Michael Samuels

October 28, 2025

Dealership Rating
Employee Rating

Thomas and the rest of the team are great. it feels like they always go above and beyond. This is my go to place everytime! More

by AURARODSOT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

October 09, 2025

Dealership Rating
Employee Rating

I brought my car in for a diagnostic test due to a failing battery. Thomas quickly signed me in and wasted no time. The team updated me the entire time i was there and fixed the problem quickly. The s More

by AURARODSOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

August 30, 2025

Dealership Rating
Employee Rating

Fast professional service, all questions answered, clear communication, there was some issue with the missing appointment time, but the manager was able to fit it in their schedule and the service was done More

by KUTYREV
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

July 18, 2025

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Employee Rating

Great service; washed the car and vacuumed the inside to boot! Always polite, and the car was ready when promised. More

by TEWISNIEWSKI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

July 04, 2025

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Employee Rating

Great customer service I recommend this place They work fast They washed my car after service More

by CYBERMANIT2021
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

July 03, 2025

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Employee Rating

Great service for my vehicle, they answer all my questions and the wait time is not long at all. More

by ASMLOPEZ87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

June 01, 2025

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Employee Rating

Service was helpful, accommodating, thorough, and quick. Very happy. They took care of a recall on short notice, checked everything, adjusted tire pressure, and washed the car. More

by NINAAMYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

May 04, 2025

Dealership Rating
Employee Rating

The best dealer experience I've had. The women at the front desk should be more constomwr service friendly. Example. Check the video. You'll see men whp work their pleasant offering assi More

by SHMMML82333
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

March 12, 2025

Dealership Rating
Employee Rating

Better than I expected. Car was washed with the service! Service completed within an hour. More

by DAVID.ALLEN247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

March 11, 2025

Dealership Rating
Employee Rating

There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f More

by FT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Corzo, Bryan Polio-Rios

Mar 13, 2025

Jim Coleman Nissan of Silver Spring responded

Good afternoon FT, Please reach out to Roy in the service department to discuss a way to positive outcome to your negative service experience. I can be reached at 301-890-2800. I look forward to working with you.

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