Michael Samuels | Page 6

Very expedient in doing oil change The vehicle was returned after cleaning. Everything A Okay returned after cleaning. Everything A Okay More

by miapow.rfm Verified Customer Verified Customer

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Michael explained everything to me that was going on with my vehicle. His attention to detail was great. my vehicle. His attention to detail was great. More

by DELWIN_HAWKINS Verified Customer Verified Customer

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Michael is the best! He is extremely communicative and explains everything in detail on what’s happening to my truck. He was timely in his outreach and followed up to ens He is extremely communicative and explains everything in detail on what’s happening to my truck. He was timely in his outreach and followed up to ensure I feel comfortable and knowledgeable after the service. More

by CHEVON Verified Customer Verified Customer

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I took my new truck (2023 Frontier) in because it has had an intermittent noise since I got it. The services manager suggested an oil change because I was due (I usually do them myself). When I went to pick an intermittent noise since I got it. The services manager suggested an oil change because I was due (I usually do them myself). When I went to pick up my truck they could not find the noise and there were stains on the driver's seat. I'm very careful with my truck and keep it very clean. I even had special ceramic coating applied when I bought it to protect it. It looked like a greasy handprint, and something was spilled on the driver's seat when I went to pick it up. I showed this to the service manager person and asked it to be cleaned. He said he would have the detail personnel at the dealership look at it. One of the technicians that was there recommended they keep my truck for a few days to drive the truck and see if they could figure out the noise. I agreed as it would give them a chance to possibly find the noise and clean the seat. When I was called to pick up the truck I was told they could not hear the noise. I work a 12-hour shift so I was not able to pick up the truck until after hours, When I picked up the truck, I could immediately see the stains were still in the seat. It did not look like anyone touched it. I've called and left multiple messages for the service manager person and never received a call back. I will be taking the truck to a detail shop to get the seat cleaned on my next set of days off. I will then present the dealership with the bill to clean the seat. The person I dealt with when purchasing the truck was very helpful when I bought it. I will, however, never bring it back the dealership for service unless I absolutely have to. More

by KELLRUSS Verified Customer Verified Customer

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Great support and easy to work with. Coordination and time taken for the service was accurate.Looking forward for next visit. Coordination and time taken for the service was accurate.Looking forward for next visit. More

by SHRIKUMAR.SUKHTHANKAR Verified Customer Verified Customer

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Very nice to deal with . Thank you for helping me so quickly ! You made my mind rest easier ! Thank you for helping me so quickly ! You made my mind rest easier ! More

by BONNIE.S.UDITSKY Verified Customer Verified Customer

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Michae, the service repl was great and professionally. I Will return again for service.Thanks I Will return again for service.Thanks More

by ABEAGBETTOR Verified Customer Verified Customer

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This dealership exhibits excellence and professionalism which are extremely important to me. I have already recommended this dealership to someone and others that I may meet. which are extremely important to me. I have already recommended this dealership to someone and others that I may meet. More

by PSALMS119V175 Verified Customer Verified Customer

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The service and Mike are great. I just have a problem when i have to wait in the closet. Not sure why the change left out what use to be a nice waiting area. I just have a problem when i have to wait in the closet. Not sure why the change left out what use to be a nice waiting area. More

by ERCSMS58 Verified Customer Verified Customer

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Always very communicative, clean faculty, does great work. I only ever bring my car to this dealership for service. work. I only ever bring my car to this dealership for service. More

by CCARSWELL89 Verified Customer Verified Customer

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