Michael was really great to work with as he was very
knowledgeable, not pushy, and listened closely to what we wanted. We bought a Certified Pre-Owned vehicle and could not be happier with the conditio
knowledgeable, not pushy, and listened closely to what we wanted. We bought a Certified Pre-Owned vehicle and could not be happier with the condition of the vehicle. Michael and management were really great about getting us to a price that we were comfortable with. Previous to this experience we would have never shopped for a vehicle in Naples but instead are very happy that we decided to give Volkswagen of Naples a chance.
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by bmcginn242
Sep 05, 2013 -
Volkswagen of Naples responded
Dear bmcginn242,
Thank you for sharing your pleasant experience with Michael. We are pleased you are happy with your vehicle purchase. A number of our customers take advantage of our great certified pre-owned inventory. We are thrilled you decided to purchase at Volkswagen of Naples and hope you will give us a chance to earn your business in the future.
Sincerely,
Jeff Birr
Business Development Manager
Volkswagen of Naples
This dealership is amazing in everyway. From my first
interactions with them they were courteously and tentative. Were willing to do anything the customer needed. Explained every detail of the deal and t
interactions with them they were courteously and tentative. Were willing to do anything the customer needed. Explained every detail of the deal and the car. I enjoyed working with Michael, luxon and marcos.
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by jjestero
Aug 09, 2013 -
Volkswagen of Naples responded
Dear jjestero,
We are thrilled to hear about the pleasant experience you had at our dealership with Luxon, Michael, and Marcos. We aim to provide a high level of customer service and are happy to know you were satisfied with your interactions with our staff. Referrals are important to us and we are hope you will encourage others to give Volkswagen of Naples the opportunity to earn their business!
Sincerely,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
We found the perfect car at Volkswagen of Naples! It was
gently used and the interior and exterior were both in perfect condition. Our salesperson, Michael Schutt, was friendly, helpful, professional and ve
gently used and the interior and exterior were both in perfect condition. Our salesperson, Michael Schutt, was friendly, helpful, professional and very patient! He wasn't pushy like some salespeople but rather listened to our comments and concerns and was genuinely interested in helping us get the right vehicle at the right price. Thank you Michael! I will recommend you to everyone I know.
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by debrawier
Aug 09, 2013 -
Volkswagen of Naples responded
Hello debrawier,
Thank you for sharing your positive experience with Michael! We understand relationship building is important and it is nice to hear you were happy with your interactions with our team. It is great to hear you felt Michael was friendly, helpful, and patient. Referrals are important to us, so we are pleased you are willing to recommend us to others! We appreciate your business now and in the future.
Sincerely,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Michael at Naples VW was very good at his job. He made
me feel relaxed and was able to deliver a vehicle that was within the terms I was hunting for. I was also given a fair value for my truck.
me feel relaxed and was able to deliver a vehicle that was within the terms I was hunting for. I was also given a fair value for my truck.
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by oxomoxo
Jul 30, 2013 -
Volkswagen of Naples responded
Dear oxomoxo,
Thank you for sharing your feedback. It is fantastic to hear Michael was able to provide you with a great overall sales experience! It is great to know he was able to provide the vehicle and the terms you wanted. We strive to deliver an easy purchase process for our customers. We are hope you love your new vehicle.
Thank you for giving us the opportunity to earn your business.
Kindly,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Very very helpful and friendly. No pressure sale. Manager
was also very nice and down to earth. I will definitely refer friends to this dealership.
was also very nice and down to earth. I will definitely refer friends to this dealership.
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by jlipcovich
Jul 24, 2013 -
Volkswagen of Naples responded
Dear jlipcovich,
Thank you for sharing your experience. It is fantastic to hear Michael was able to provide with a great sales experience! Referrals are very important to us, so it is great to hear you will be recommending Volkswagen of Naples to your friends and family. We are hope you are pleased with your new vehicle and look forward to meeting your future automotive needs.
Sincerely,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Michael was great !! We came in from an internet lead.
He followed up before I came in. He greeted me at the front door with a water, and the car I was originally going to test drive was up front gassed
He followed up before I came in. He greeted me at the front door with a water, and the car I was originally going to test drive was up front gassed and read to go. He was very patient as I tried out three other models. Michael's walk around and product knowledge was top notch ! I would definitely recommend this store to a friend or relative.
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by prenaud2
Jul 22, 2013 -
Volkswagen of Naples responded
Hello prenaud2,
Thank you for sharing your positive experience with Michael and Volkswagen of Naples! It sounds like Mike was knowledgeable, friendly, and patient throughout your car shopping process. It is fantastic to hear you highly recommend Michael at Volkswagen of Naples. We understand relationship building is important and we hope you will return to us for your sales and service needs.
We appreciate your business now and in the future!
Best,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Michael was super helpful and courteous. He never
pressured us and was very quick to respond to questions with quality answers. It was as enjoyable an experience as spending so much money can be. We
pressured us and was very quick to respond to questions with quality answers. It was as enjoyable an experience as spending so much money can be. We definitely reccomendation the dealership and Michael.
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by timgardiner77
Jul 15, 2013 -
Volkswagen of Naples responded
Dear timgardiner77,
Thank you for sharing your feedback. It is fantastic to hear Mike was able to provide you with a great overall sales experience! We strive to deliver an easy purchase process for our customers. We are hope you love your new vehicle.
Thank you for giving us the opportunity to earn your business!
Kindly,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
The total experience was very professional and
comfortable. Mike, Ted and Rex handled the entire process with care and consideration for my needs. However, it was confusing when (at closing) we we
comfortable. Mike, Ted and Rex handled the entire process with care and consideration for my needs. However, it was confusing when (at closing) we were asked to sign a "no warrantee" document that was probably the normal procedure, after all, it was a certified used car with a warrantee included with the purchase. This procedure should be more clearly written.
This dealership will be highly recommended. There sales team and financial manager are the best that I have dealt with.
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by vkane
Other Employees Tagged:
Ted Daly
Jul 15, 2013 -
Volkswagen of Naples responded
Dear vkane,
We are happy to hear you had a positive experience at Volkswagen of Naples with Rex, Mike, and Ted. We strive to make the car buying process pleasant and convenient for all of our customers and it sounds like we were able to deliver. We understand your confusion with the no warrantee document and we will be sure to be clear in the future when explaining the paperwork. We are here for you to answer any outstanding questions you may have. It is the highest compliment we could receive to know the staff at Volkswagen of Naples is the best you have dealt with.
Thank you for choosing Volkswagen of Naples and for your willingness to share your feedback.
Kindly,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Michael Schutt was very courteous, friendly and fun. We
were car shopping and this was our first stop. There was no pressure yet we were very satisfied with the way he worked for us. I would highly reco
were car shopping and this was our first stop. There was no pressure yet we were very satisfied with the way he worked for us. I would highly recommend him to be your salesman.
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by pavlics
Other Employees Tagged:
Ted Daly
Jul 16, 2013 -
Volkswagen of Naples responded
Hello pavlics,
Thank you for sharing your positive experience with Michael and Volkswagen of Naples! It is fantastic to hear you highly recommend Michael at Volkswagen of Naples. We understand relationship building is important and we hope you will return to us for your sales and service needs.
We appreciate your business now and in the future!
Best,
Monica Forrestal
Business Development Manager
Volkswagen of Naples
Micheal was a tremendous help in putting me into the
vehicle I always wanted. The sales staff all around was friendly and made me want to purchase a vehicle from Volkswagen of Naples.
vehicle I always wanted. The sales staff all around was friendly and made me want to purchase a vehicle from Volkswagen of Naples.
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by Datutino
Jul 16, 2013 -
Volkswagen of Naples responded
Dear Datutino,
Thank you for sharing your feedback. It is fantastic to hear Michael was able to provide you with a great overall sales experience and got you into the vehicle you always wanted! We strive to deliver an easy purchase process for our customers. We are hope you love your new vehicle.
Thank you for giving us the opportunity to earn your business.
Kindly,
Monica Forrestal
Business Development Manager
Volkswagen of Naples