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Michael Smith
Michael Smith at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Michael Smith | Page 28

Service Consultant

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.6
273 Reviews

I have been in the automotive industry since 1974. Love family, hunting and outdoors.

Dealership Experience

38 yrs

Industry Experience

50 yrs

Languages Spoken

English English

4.6

273 Reviews

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273 Reviews of Michael Smith

September 18, 2019

Dealership Rating
Employee Rating

Nice facility I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will a More

by justinboyer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Dave Christensen, Chuck White , Robin Dahl, Kristy Graham, Devon Welsh

Helpful 1
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Sep 25, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for traveling to us! We do our best to ensure that our prices are very competitive to the area and that we can offer you the most affordable vehicle sales & maintenance! If there is ever anything that we can do to further assist you, please do not hesitate to give us a call!

September 03, 2019

Dealership Rating
Employee Rating

Good Service I've worked with the service department roughly 10 times. I've never had any mechanical issues related to a service. I have had to do repeated visits More

by BAIRJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm , Kristy Graham

Helpful
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Sep 05, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a good review. We are pleased to hear that you recommend us and have had good service. Thank you for being understanding of the repeat visits, we do our best to resolve any issues in one visit but sometimes one fix just doesn't seem to do the trick... Your recommendation has been forwarded to the Service Manager, Ryan, and hope that your latest visit fixed the vehicle! While we do not have an on site car wash, we do offer Car Wash coupons that can be redeemed at several local car washes. Next time you bring your vehicle in for service please ask the cashier for a coupon!

August 23, 2019

Dealership Rating
Employee Rating

Mike Smith Nice and friendly service advisor. There was some issues with the bill and the cashier kept avoiding answering my questions. The service advisor handl More

by Clwms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 02, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write us a review. We are pleased to hear that it all got straightened out and that you left happy. If we can every be of any further assistance please don't hesitate to give us a call!

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