Michael Stephens

Michael made the whole process seamless, I live an hour and a half away and everything was agreed on and completed before I arrived. Pulled up and my new truck was waiting for me to switch the tags and go. and a half away and everything was agreed on and completed before I arrived. Pulled up and my new truck was waiting for me to switch the tags and go. Everyone at the dealership was very helpful and knowledgeable, hands down the best Ford dealership experience I’ve ever had. More

by froggy15019 Verified Customer Verified Customer

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Very nice dealership very clean and everyone was very polite Mike was extremely polite and helpful polite Mike was extremely polite and helpful More

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Great customer service and I didn't feel like they wasted my time. They treated my family and I with respect and answer all of our questions including when my child had questions. my time. They treated my family and I with respect and answer all of our questions including when my child had questions. More

by gator0086 Verified Customer Verified Customer

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Great insight from the team. mike was amazing to work with. The process from start to finish was easy and smooth mike was amazing to work with. The process from start to finish was easy and smooth More

by lharbach76 Verified Customer Verified Customer

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Met with Mike Stephens. He was the most low pressure salesmen I have ever met. He truly wanted to help and was a pleasure working with. The Bozard Staff was trained well and He was the most low pressure salesmen I have ever met. He truly wanted to help and was a pleasure working with. The Bozard Staff was trained well and very responsive. More

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This dealer rates a 10 star rating! Every part of the experience was amazing. When you walk into a dealership and get a feeling that every employee really enjoys working their, that s Every part of the experience was amazing. When you walk into a dealership and get a feeling that every employee really enjoys working their, that says all you need to know about their culture! I would recommend them to everyone you know! More

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Brian was quick and communicated every step of the way. I was so busy but he made it quick and easy for me! I was so busy but he made it quick and easy for me! More

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Hello, Not super pleased with the overall experience at your dealership. Back and forth being right out lied to about the vehicles I was interested in. Finance was kind of a joke. To much goofing and not your dealership. Back and forth being right out lied to about the vehicles I was interested in. Finance was kind of a joke. To much goofing and not enough busines. Was never shown the purchase break down. ( my fault for not demanding it. And even offered to give the info that I knew was needed to seal the financing. Then bugger for a couple days for the info that was needed and that I had with me and even offered up. Was told one rate then not what it was supposed to be. Dent in the truck that was supposed to be taken care of , I made two appointments and drove to st augusting and both times got a story as to why no one was there to take care of it. So agreed to have it done mobile at my home. And to be honest the dents are still there. Not at all happy with Bozard and the over all experience. Will not be back for another vehicle and will not recommend to anyone. Thanks for your time and thank you for wasting so much of my valuable time and money away from work. To have been wasted on several trips back there. More

by voorheeswill87 Verified Customer Verified Customer

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I had a pleasure dealing with Michael. He has an amazing personality. He was very professional during my car buying experience. I really enjoyed how thorough Ricky handled the financing an He has an amazing personality. He was very professional during my car buying experience. I really enjoyed how thorough Ricky handled the financing and had my car paid off before the payment deadline! My experience was amazing and I love my expedition. I would rate Bozard a 10/10 More

by kstephens4 Verified Customer Verified Customer

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Brian was great! He communicated very well and we practically did everything before we even go to the dealership. Easiest experience ever trading in and buying a new He communicated very well and we practically did everything before we even go to the dealership. Easiest experience ever trading in and buying a new vehicle. Friendly staff that works well with each other and a great location. Website was accurate as to what they had and what they were getting. More

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