CJ Reynolds

I recently purchased a vehicle from Bozard Ford, and the experience was exactly what I was looking for. Having worked in the automotive industry myself, I'm not a fan of the typical dealership games, back-a experience was exactly what I was looking for. Having worked in the automotive industry myself, I'm not a fan of the typical dealership games, back-and-forth negotiations, or last-minute surprises. When I buy a vehicle, I prefer a straightforward process: handle everything virtually, show up to pick up the car, and have the vehicle and financials match exactly what was discussed. I initially reached out to Bryan and let him know which vehicle I wanted, provided details on my trade-in, and explained that I intended to make a purchase within 36 hours. Since it was during the work week, I was limited to communicating by text, and Bryan was incredibly responsive, efficient, and easy to work with throughout the process. When it came time to finalize financing, CJ was able to get me into the vehicle I wanted with the payment I was looking for. The entire process was transparent and hassle-free. When I arrived at the dealership, everything was exactly as promised. There were no surprises, no pressure tactics, and no wasted time. I was in and out quickly, and both Bryan and CJ took the time to answer my many questions about transitioning from a gas-powered vehicle to an EV. Overall, this was a pleasant and smooth vehicle purchase. Bryan and CJ made a great team, and their professionalism and straightforward approach earned my trust. I would absolutely purchase from Bozard Ford again and highly recommend them to anyone looking for an stress-free buying experience. More

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Extremely good customer service. Would never buy anywhere again. Process was quick and easy. Cj and Reno were awesome. Would never buy anywhere again. Process was quick and easy. Cj and Reno were awesome. More

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I purchased a used 2020 Cadillac CT5 Sport from Bozard. The people I dealt with were wonderful and made the process painless. From Hayden Lewis, who made numerous videos to send me (since I was buying from The people I dealt with were wonderful and made the process painless. From Hayden Lewis, who made numerous videos to send me (since I was buying from out-of-state) and was patient with me through my many questions, to CJ, who handled the paperwork and kept that all from being overwhelming…even Tyler, who delivered my car to me and walked me through how to use the features…it was an enjoyable experience. They helped me get into just the right vehicle. I would highly recommend! More

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CJ and RINO were excellent and went above and beyond in providing incredible customer service! providing incredible customer service! More

by KLEMANSROB58 Verified Customer Verified Customer

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Smoothest and easiest purchase experience I’ve ever had. CJ was great to work with. CJ was great to work with. More

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I did a purchase online. They were so wonderful with explaining everything and it was a very smooth process. It was even delivered the same day and they handled everything! T They were so wonderful with explaining everything and it was a very smooth process. It was even delivered the same day and they handled everything! The driver was very kind and even switched my plates for me! Cj was absolutely wonderful to work with! More

by jessica.sharp1784 Verified Customer Verified Customer

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Great customer service experience. Was able to complete all paperwork online. Showed up and left the dealership with new truck in less than 30 min Was able to complete all paperwork online. Showed up and left the dealership with new truck in less than 30 min More

by i_connon Verified Customer Verified Customer

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We’ve purchased three cars from CJ at Bozard Ford, and every experience has been excellent. CJ is professional, knowledgeable, and makes the entire process smooth and straightforward. We’ll definitely con every experience has been excellent. CJ is professional, knowledgeable, and makes the entire process smooth and straightforward. We’ll definitely continue going back to CJ and the team at Bozard Ford for future vehicle purchases. More

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I could not have asked for a better dealer! He was attentive, quick with the sale, and got me the SUV of my dreams! I will forever be grateful! He was attentive, quick with the sale, and got me the SUV of my dreams! I will forever be grateful! More

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Easy going no pressure experience from sales rep, drove several trucks to find the right one for me several trucks to find the right one for me More

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