Michael Strohmetz | Page 7

Quick and reliable! They do the best work and are very reliable. Friendly staff, also! I got new tires but on and my car feels brand new. Very satisfied. They do the best work and are very reliable. Friendly staff, also! I got new tires but on and my car feels brand new. Very satisfied. More

by yehcyllib041017 Verified Customer Verified Customer

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They Don’t Care About Us Faulkner Buick GMC in West Chester Is one of the worst dealerships I have been to. Imagine coming in to see a car, fall in love with the car, taki Faulkner Buick GMC in West Chester Is one of the worst dealerships I have been to. Imagine coming in to see a car, fall in love with the car, taking steps to get the car, money down, license, insurance, etc. You were calling the dealership every day or in contact with the salesman everyday to put a deposit down, but they say no just bring in all your paperwork and you will be fine. Then the day you have your paperwork and coming to pick up the car to leave with you get an email not phone call an email saying “they sold the car, their was nothing I could do”. Now you get on the phone with a finance manager and he can’t tell you how something like that happened. Guess it was to much pressure for him, so he has some xxxxx call me back that makes the situation worse by saying basically well the car was sold that is that nothing we can do now. And because I’m upset he also “says he’s glad we didn’t do business with you” How do you guys say you focus on customer service and you pull a stunt like that. You don’t care about the people that walk in that door it’s a bunch of xx you guys preach. Think twice before shopping here!! More

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New car sale pleasure the entire experience was a pleasure! I walked right into the show room and was greeted within 20 seconds by the sales manager. Mike was extremely hel the entire experience was a pleasure! I walked right into the show room and was greeted within 20 seconds by the sales manager. Mike was extremely helpful in locating the vehicle I found on the website. Brett too over from there and I was impressed on how much detail he knew about the vehicle I had chosen. When it came to the finance person, Matt was very organized and answered every question I had about our transaction. My overall experience was stress free! I knew what I wanted going in there from the website, Mike made me the best offer he had, and Matt closed the transaction in 45 minutes. Faulkner is an exceptional dealership! More

by HARRYTROUT Verified Customer Verified Customer

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Great Experience I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the tr I could not have had a better experience with the sales team. It was refreshing to have an honest conversation about the value of my trade and the truck I ended up purchasing. In the end I got a great deal and a new dealership I can trust! More

by RICO3099 Verified Customer Verified Customer

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Takes value of your needs John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our trade in vehicle and cane up with a great solution we both could be satisfied with. Really caring team of great people! More

by Mrbvk80 Verified Customer Verified Customer

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Great service Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. More

by GLINAWEAVER Verified Customer Verified Customer

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Yukon purchase Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would recommend More

by EDBLACKCPA Verified Customer Verified Customer

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Service review Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealersh Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealership to all my friends. More

by judi52pd Verified Customer Verified Customer

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Car sale Great experience, very nice/neat dealership. Want to please the customer & will do whatever it takes to make the deal happen. Would definitely recom Great experience, very nice/neat dealership. Want to please the customer & will do whatever it takes to make the deal happen. Would definitely recommend buying a new/used car there. More

by Kris Verified Customer Verified Customer

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Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More

by BCLARK12 Verified Customer Verified Customer

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