Overall a great experience.
Repairs were diagnosed and corrected in a timely manner. I would recommend to others.
Repairs were diagnosed and corrected in a timely manner. I would recommend to others.
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by EAMON.MCCORMACK
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Elder Ford of Tampa responded
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
My first visit with the Service Department was a great
experience. I will use Elder Ford for future vehicle service.
experience. I will use Elder Ford for future vehicle service.
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by bbush0213
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2025 -
Elder Ford of Tampa responded
Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Awesome work on my truck thanks it runs really great
right now he was really nice
right now he was really nice
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by nukk3427
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2025 -
Elder Ford of Tampa responded
Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Service I recommend it, I got good treatment.
the seller Sergio and rervicial he helped me for a
the seller Sergio and rervicial he helped me for a
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by bco571008
Verified Customer
Verified Customer
Service Price Transparency
I was treat very good with Mike tafur I sent my
F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing
F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing fore me by phone,,,,,,,,,,,,,
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by afig
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Elder Ford of Tampa responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The last two experiences I have had with this company
have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw
have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw is missing and pieces of covering not installed. Number two put two calls in to set up for appointment for service on vehicle recalls did not get a call back from the tech Micheal.
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by donwhoward
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Mar 16, 2025 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa
Very helpful and great service.
Michael took the time to make sure I was satisfied and went above and beyond.
Michael took the time to make sure I was satisfied and went above and beyond.
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by bruce
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2025 -
Elder Ford of Tampa responded
Hi Bruce, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
Mike is one of the best service representatives I’ve
worked with, so much so that I’ve recommended him to others for service to their vehicles.
worked with, so much so that I’ve recommended him to others for service to their vehicles.
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by EAMON.MCCORMACK
Verified Customer
Verified Customer
Service Price Transparency
service department couldn’t resolve check engine light
after several attempts and left spare tire on car which caused tire malfunction light to come back on
after several attempts and left spare tire on car which caused tire malfunction light to come back on
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by BARNETT.MCKENZIE
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
Elder Ford of Tampa responded
Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
I have been a customer of Elder ford for years;
everything from purchasing cars, body work, mechanical issues, warranty work, and routine service. They always treat me with courtesy and respect. My
everything from purchasing cars, body work, mechanical issues, warranty work, and routine service. They always treat me with courtesy and respect. My recent visit on 1/14/25 was for warranty service. My service advisor was Michael Tafur. Michael was amazing. He kept in touch throughout the entire process, got me a loaner while my car was being repaired, and took the initiative to assist me with another issue regarding the missing VIN sticker. If you need service on your vehicle, whether it is body work, major repairs, or a simple oil change, Elder Ford is the place to go. In the service department, make sure you ask for Michael Tafur. He will treat you right! I give him five stars!
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by Peter Neill
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2025 -
Elder Ford of Tampa responded
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
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