I had an appointment, was seen on time and my vehicle was
fixed in a reasonable amount of time
fixed in a reasonable amount of time
More
by NBFJEB
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Tafur
May 04, 2025 -
Elder Ford of Tampa responded
Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!
Quick Service was great timely, very professional with
Michael. He explained everything that I need done for services and also informed me of my points that I had left over to cover charge. I came out sat
Michael. He explained everything that I need done for services and also informed me of my points that I had left over to cover charge. I came out satisfied
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by dmccalla64
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Tafur
Apr 29, 2025 -
Elder Ford of Tampa responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was quick and and the customer service was to
perfection thanks for the good work
perfection thanks for the good work
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by BALDHEAD424242
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2025 -
Elder Ford of Tampa responded
Hi, we are happy we could make your experience a positive one! Safe travels!
They were very friendly and courteous.
They kept me informed about everything that was going on and gave me suggestions on what options of service available. They did a wonderful job!!
They kept me informed about everything that was going on and gave me suggestions on what options of service available. They did a wonderful job!!
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by My bronco 2022
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2025 -
Elder Ford of Tampa responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!
Overall a great experience.
Repairs were diagnosed and corrected in a timely manner. I would recommend to others.
Repairs were diagnosed and corrected in a timely manner. I would recommend to others.
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by EAMON.MCCORMACK
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Elder Ford of Tampa responded
Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
My first visit with the Service Department was a great
experience. I will use Elder Ford for future vehicle service.
experience. I will use Elder Ford for future vehicle service.
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by bbush0213
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2025 -
Elder Ford of Tampa responded
Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Awesome work on my truck thanks it runs really great
right now he was really nice
right now he was really nice
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by nukk3427
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2025 -
Elder Ford of Tampa responded
Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent Service I recommend it, I got good treatment.
the seller Sergio and rervicial he helped me for a
the seller Sergio and rervicial he helped me for a
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by bco571008
Verified Customer
Verified Customer
Service Price Transparency
I was treat very good with Mike tafur I sent my
F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing
F 150 on car carrier with a note in it and Mike took care of it fore me,,never met him b4 good guy took care of every thing fore me by phone,,,,,,,,,,,,,
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by afig
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Elder Ford of Tampa responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The last two experiences I have had with this company
have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw
have not been mentionable. I had my battery replaced under warranty and the tech did not put it back the way it should’ve been from the factory screw is missing and pieces of covering not installed. Number two put two calls in to set up for appointment for service on vehicle recalls did not get a call back from the tech Micheal.
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by donwhoward
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.
Thank you,
Dan Sills
General Manager
Elder Ford of Tampa
Mar 16, 2025 -
Elder Ford of Tampa responded
Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa
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