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Michael Thomas
Michael Thomas at Lexus of Cleveland

Michael Thomas

Sales Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

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4 Reviews

Michael Thomas is a Sales Consultant at Lexus of Cleveland, specializing in a relationship-first, no-pressure approach to luxury automotive sales. With over 20 years of experience in customer service, sales leadership, and high-end retail environments, Michael understands that purchasing a vehicle is not just a transaction, it’s a personal decision built on trust, clarity, and consistency. Michael’s focus is on helping guests find the right Lexus to fit their lifestyle, priorities, and long-term ownership goals. Known for his attention to detail, transparent communication, and calm guidance, he creates an experience where clients feel informed, comfortable, and confident from the first conversation through delivery, and well beyond. Whether working with first-time Lexus owners or long-time brand loyalists, Michael prides himself on delivering a smooth, professional, and genuinely enjoyable experience every step of the way.

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4 Reviews

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Dealership Experience

6 mos

Industry Experience

20 yrs, 11 mos

4 Reviews of Michael Thomas

April 14, 2026

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Michael greeted me right away and asked me just enough questions to guide me to my new car. I can be very indecisive and he made it so easy. More

by Aehune03
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Recommend Dealer
Yes
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Apr 16, 2026

Lexus of Cleveland responded

Hello, thank you so much for sharing your experience with us, we are thrilled to hear that Michael provided such great service and helped guide you to your new car seamlessly. We appreciate your business and look forward to serving you again in the future!

April 07, 2026

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Seriously considered a Lexus vs Audi but in my experience, Toyota/Lexus always seems priced too high with very little negotiation as was the case here. More

by Maureen
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Recommend Dealer
Yes
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Apr 11, 2026

Lexus of Cleveland responded

Hello Maureen, we appreciate you taking the time to leave us this feedback. Someone from our team will be reaching out to you in the very near future.

April 03, 2026

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My visit and my experience was amazing. I enjoyed all the service and kindness it was truly the best More

by girlmello15
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

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Apr 08, 2026

Lexus of Cleveland responded

Hi, thank you for choosing us! We are delighted to hear that you had an amazing visit. If you have any further questions, please don't hesitate to reach out!

March 23, 2026

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Michael was very helpful and professional throughout my entire experience choosing a vehicle. I would recommend him to family and friends knowing they will be in good hands. More

by Lauren.hemphill
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

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Mar 26, 2026

Lexus of Cleveland responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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