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Michael Thorn
Refer Me
206 Reviews
Dealership Experience
2 yrs, 11 mos
Industry Experience
8 yrs, 4 mos
206 Reviews
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206 Reviews of Michael Thorn
April 30, 2024
Had a pleasant conversation- not a particularly long wait . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating More
by dhinds101
Verified CustomerOther Employees Tagged: Jacob Stevenson
Helpful 
April 28, 2024
Both sales manager and maintenance manager are awesome and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offere and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offered to bring it back to my house. Will definitely use this dealer as my service center. More
by tsimoes
Other Employees Tagged: Warley Santos, Dwight Phillips , Doug Ferreira
April 24, 2024
Great job once again. Mike you where well groomed bye Matt and for sure took over the job and looks like it will contiune to be a great place to purchase and service your Mike you where well groomed bye Matt and for sure took over the job and looks like it will contiune to be a great place to purchase and service your vehicle. More
by ebachorik94
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
April 21, 2024
Service department is very friendly and helpful. Jacob is very knowledgeable, and listening to all the customers needs. Highly recommend Performance GMC Jacob is very knowledgeable, and listening to all the customers needs. Highly recommend Performance GMC More
by JIMMY.KOONS
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
April 02, 2024
We dropped our Enclave off for its 30000 mile service, it was done in a timely manner. When driving home we noticed the alignment was off. Since the service dept was closed by then, we called the next mornin was done in a timely manner. When driving home we noticed the alignment was off. Since the service dept was closed by then, we called the next morning. They were very accommodating and gave us an appointment for the next day. The issue was resolved, and we will continue to recommend Performance GMC BUICK. More
by ljcpassat
March 16, 2024
Easy to schedule an appointment online. Excellent customer service provided by Dwight (service advisor) and Michael (service manager.) Excellent customer service provided by Dwight (service advisor) and Michael (service manager.) More
by FEENEY862
Other Employees Tagged: Dwight Phillips
March 06, 2024
The service was great Jacob did a fine job of explaining all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot all thta was done for the car-I was really happy to Mike promoted to Service Manager Hes a great professional and has helped me out alot More
by chasb52
Other Employees Tagged: Jacob Stevenson
March 01, 2024
I always dreaded having to take my any car to the dealer. That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys the That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys there service any of them, Mike and Jacob are a pleasure to deal with and always go above and beyond to make sure my babies are well taken care of. It’s pretty simple when you got top rate mechanics that know exactly what to do to keep your baby purring. And when I get that itch again and decide it’s time, I’m putting Brian to work again! Keep up the great job guys! More
by dennyacosta148
Other Employees Tagged: Brian Gauthier, Rodrigo Diaz-Parra, Jacob Stevenson
February 18, 2024
Service done as promised, Very professional staff, clean and comfortable waiting area. Overall a good experience and comfortable waiting area. Overall a good experience More
by MCGARR
Other Employees Tagged: Dwight Phillips
