Dealership Experience
3 yrs
Industry Experience
8 yrs, 5 mos
208 Reviews
Write a Review208 Reviews of Michael Thorn
March 01, 2024
I always dreaded having to take my any car to the dealer. That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys the That was until I bought my first car at Performance. Have purchased four vehicles there so far and have no issues driving the 30 to have the guys there service any of them, Mike and Jacob are a pleasure to deal with and always go above and beyond to make sure my babies are well taken care of. It’s pretty simple when you got top rate mechanics that know exactly what to do to keep your baby purring. And when I get that itch again and decide it’s time, I’m putting Brian to work again! Keep up the great job guys! More
Other Employees Tagged: Brian Gauthier, Rodrigo Diaz-Parra, Jacob Stevenson
February 18, 2024
Service done as promised, Very professional staff, clean and comfortable waiting area. Overall a good experience and comfortable waiting area. Overall a good experience More
Other Employees Tagged: Dwight Phillips
January 19, 2024
Jacob shows great attention to customer satisfaction. I am very satisfied with my latest visit. Went above and beyond to make sure all questions were addressed and answered. I am very satisfied with my latest visit. Went above and beyond to make sure all questions were addressed and answered. More
Other Employees Tagged: Jacob Stevenson
January 18, 2024
thanks Dwight for fixing my car issue. good communication, and parts in stock.all around nice experience. good communication, and parts in stock.all around nice experience. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
January 16, 2024
Great customer service with good, honest detailed feedback. It was a pleasure doing business at that dealership again. feedback. It was a pleasure doing business at that dealership again. More
Other Employees Tagged: Jacob Stevenson
January 14, 2024
When I came for service service dept didn’t know parts were in. I was told to go parts dept. he took 20 minutes to check parts were in. Then I went back to service then see Diane to make appointment . I w were in. I was told to go parts dept. he took 20 minutes to check parts were in. Then I went back to service then see Diane to make appointment . I waited so long for parts. Then I found out they ordered wrong part , I waited more then 2 hours . Lamp was fixed now I have to wait right part come in, I believe this is terrible service . I never complain but this time I was really upset . GMC needs improvement.gor service and part dept. More
Other Employees Tagged: Dwight Phillips
January 13, 2024
Excellent customer service! ! The entire team made me feel valued. Quick easy and honest from start to finish ! The entire team made me feel valued. Quick easy and honest from start to finish More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
January 06, 2024
Everyone at this dealership was welcoming and friendly. My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! More
Other Employees Tagged: Dwight Phillips , Matthew Papol, The two shuttle drivers
January 05, 2024
Everything was seamless and easy from drop off to pick up. I was kept updated of any changes and when my car was ready, as well as what my bill was going to look like. up. I was kept updated of any changes and when my car was ready, as well as what my bill was going to look like. More