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Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 31

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

September 27, 2022

Dealership Rating
Employee Rating

Staff is professional. Was able to get my vehicle back within a reasonable time. Any questions that I may have had, it was answered with knowledge and professional. More

by KBANDSANDRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Sep 27, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 26, 2022

Dealership Rating
Employee Rating

Had to bring back my vehicle because the job was not done write the first time. More

by jose61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Luis Vaz

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Sep 27, 2022

Performance Buick GMC responded

Thank you, Jose, for taking the time to tell us about your experience. We sincerely apologize for your inconvenience and we hope for the chance to earn your business again. Until then, drive safely!

September 25, 2022

Dealership Rating
Employee Rating

Excellent Customer Service. Very clean and organized environment. Knowledgeable staff and great prices. Cars are well equipped. More

by ERIK_YOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wells , Hector Colon

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Sep 25, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 25, 2022

Dealership Rating
Employee Rating

Good communication and honest wait times between the service team and customer. Will definitely be back for service! More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 25, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

September 22, 2022

Dealership Rating
Employee Rating

Courteous, professional, efficient, satisfiedwith when I and even better than Norman Gale which I was happy with when I took my other leased cars to them for service. More

by VAPERAWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael,Luis

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Sep 23, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

September 22, 2022

Dealership Rating
Employee Rating

This dealership is very welcoming, clean, and the staff are very friendly. Very pleased with service provided at this dealership. More

by K22FREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

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Sep 23, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 21, 2022

Dealership Rating
Employee Rating

I’ve been getting my cars serviced for more than 45 years and never have I received the service and Professionalism from a service department like this thank you for all you do ten stars More

by jeeflo74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Vaz

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Sep 21, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 21, 2022

Dealership Rating
Employee Rating

My oil change was fast and the service staff was very courteous. They're my go-to Buick dealer. More

by GIOVANNIFONSECA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Report | Print
Sep 21, 2022

Performance Buick GMC responded

Thank you, Giovanni, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 17, 2022

Dealership Rating
Employee Rating

Thank you for providing excellent service. Customer service was great too! We will be back soon More

by katemoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Report | Print
Sep 18, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 16, 2022

Dealership Rating
Employee Rating

The staff is very nice. I felt comfortable bringing my car there. I was confident my car would be repaired correctly. More

by kdianuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Report | Print
Sep 18, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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