Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 32

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

September 16, 2022

Dealership Rating
Employee Rating

Luis was extremely nice understood the problem and the service manager was also very nice. They provide shuttle service to work or your home. Excellent dealership. More

by Bbgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Sep 18, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Luis and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 15, 2022

Dealership Rating
Employee Rating

The dealership is excellent. The service and the people are the best. I will recommend everyone More

by DMARGOLIS30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Sep 15, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 14, 2022

Dealership Rating
Employee Rating

Great service for my 45,000 mile service call. They were able to drive me back home instead of waiting for service. More

by drkarlosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2022

Dealership Rating
Employee Rating

My experience at the Buick dealership was better than I could have ever expected! I was greeted immediately upon my arrival to the garage for my appointment. The service crew was kind and worked in a quick More

by Jen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Performance Buick GMC responded

Thank you, Jen, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2022

Dealership Rating
Employee Rating

As always everything is efficient and courteous. The whole process is on point from scheduling the appointment with Mike, drop off and pick up. The service team is top notch and knowledgeable. T More

by EXUXG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 14, 2022

Dealership Rating
Employee Rating

I was driven home and back service was done in a timely manner everything thing was great More

by TIMSHELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier , Al Amado, Mark Bilhuber, Hector Colon, Alex Kasper, Matthew Papol, Luis Vaz

Sep 14, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 13, 2022

Dealership Rating
Employee Rating

Have always been so helpful and knowledgeable. The staff are a pleasure to work with More

by AJBIRMINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Chris Wells , Robert Heunemann, Matthew Papol, Luis Vaz

Sep 13, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 07, 2022

Dealership Rating
Employee Rating

I was very satisfied with the entire staff. Very professional and knowledgeable. Provided everything I needed. Thank you all! More

by TRUEBLUE5689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 06, 2022

Dealership Rating
Employee Rating

Brought my 2020 Sierra in twice for the same issue and still have not had the issue resolved. More

by BTROESCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 05, 2022

Dealership Rating
Employee Rating

Great communication, SUV was returned cleaner than it went in, appreciate the quick work done by the team. More

by lanzera14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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