Michael Thorn | Page 34

Michael was great in how he handled the problem we were having with our Acadia. He had us back on the road the same day. having with our Acadia. He had us back on the road the same day. More

by FEENEY862 Verified Customer Verified Customer

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Very happy with my experience they checked for recalls and didn’t push extra ridiculous repairs on me and didn’t push extra ridiculous repairs on me More

by KITTENKATE1120 Verified Customer Verified Customer

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Great people. Good service. One of the best vehicle service experiences in the tri-state area. Good service. One of the best vehicle service experiences in the tri-state area. More

by MILLERWI Verified Customer Verified Customer

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Amazingly professional. Michael was incredibly helpful in getting my issue resolved. The facility was also impeccably clean. Michael was incredibly helpful in getting my issue resolved. The facility was also impeccably clean. More

by honghenry1997 Verified Customer Verified Customer

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Service was good loaner could would have been great or a drop off to your destination drop off to your destination More

by cherislocket16 Verified Customer Verified Customer

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Met with Michael T. for service. He was very professional and His communication with updates was Great. for service. He was very professional and His communication with updates was Great. More

by ALFONSO.CORREA Verified Customer Verified Customer

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Polite and informed service. Got car repaired under warranty and returned in under two days. Got car repaired under warranty and returned in under two days. More

by KGS Verified Customer Verified Customer

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What a nice experience. Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC More

by ljcpassat Verified Customer Verified Customer

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Hats off to the The service team! Mike and the team were all incredibly helpful and they delivered on what they committed to - Mike and the team were all incredibly helpful and they delivered on what they committed to - More

by sethholl008 Verified Customer Verified Customer

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My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search it appears GM has known about this problem for a year. I was led to believe the dealer didn’t know what was wrong with the truck for two weeks when the reality is everyone Internet laid the problem - both the symptoms and fix. My truck was no different. Im also hearing customers complaining that problems persist after the fix. I am not specifically blaming the service rep. He’s doing what he’s told More

by miw Verified Customer Verified Customer

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