Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 33

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

September 01, 2022

Dealership Rating
Employee Rating

Michael and the team are excellent to work with. The repair work was done quickly and on time as promised and my vehicle was returned clean. More

by sethholl008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Performance Buick GMC responded

Thank you, Seth, for the great review. It is our pleasure to hear about your positive experience with Michael and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 28, 2022

Dealership Rating
Employee Rating

Staff is extremely helpful and polite. Starting from scheduling. They are always very understanding of any concerns I have. More

by IVONNEI107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 26, 2022

Dealership Rating
Employee Rating

My service appointment went smoothly, and the issues were addressed. From booking the appointment to the detail of a cleaned vehicle, I am totally satisfied. More

by skyvisions
Recommend Dealer
Yes
Aug 26, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 22, 2022

Dealership Rating
Employee Rating

Best service around. Clean dealership. Very prompt with call backs. Advisors are excellent. Vehicle is cleaned . More

by ALFONSO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 17, 2022

Dealership Rating
Employee Rating

Upon driving my car in, I received immediate attention. Office staff was very friendly and efficient. More

by ROSONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 16, 2022

Dealership Rating
Employee Rating

The service was great and I will definitely be back. It was overall a great experience More

by RICHARDWBRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Danielle

Aug 16, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future.

August 10, 2022

Dealership Rating
Employee Rating

I brought my wife’s Buick encore in for service and this dealership far exceeded my expectations. Even though I needed to get a lot of work done, Mike Thorn What is a professional and kept me in the loop le More

by geneliu
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol

Aug 10, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

August 10, 2022

Dealership Rating
Employee Rating

Mike Thorn is a professional. took care of the service with no issues. I was not inconvenienced in any way whatsoever. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Mike. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

August 09, 2022

Dealership Rating
Employee Rating

Very nice group of people in sales and in service. Not sure where I stood with the lady that collects payment at the service desk though…lol More

by ADAVINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Lady that collects payments

Aug 09, 2022

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with our team. (Not sure where you stand with lady that collects payment either:) Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

August 08, 2022

Dealership Rating
Employee Rating

Great experience. Mike was very professional every step of the way and the service department did our repair work flawlessly More

by TOMK4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

Dealership Inventory (216 Vehicles)

used 2026 Ram 1500 car, priced at $39,399
2026 Ram 1500
used
Canyon Lake exterior
Automatic
Rear-wheel Drive
used 2026 Chevrolet Tahoe car, priced at $87,222
2026 Chevrolet Tahoe
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Yukon car, priced at $102,710
2026 GMC Yukon
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $61,890
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2026 Chevrolet Silverado 3500 car, priced at $61,065
2026 Chevrolet Silverado 3500
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $47,350
2026 Buick Envision
new
Quartz Blue Metallic exterior
Automatic
All-wheel Drive