Dealership Experience
4 yrs, 11 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
334 Reviews
Write a Review334 Reviews of Michael Thorn
July 12, 2022
Polite and informed service. Got car repaired under warranty and returned in under two days. Got car repaired under warranty and returned in under two days. More
Other Employees Tagged: Peggy Sensale
June 25, 2022
What a nice experience. Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC More
Other Employees Tagged: Brian Gauthier
June 25, 2022
Hats off to the The service team! Mike and the team were all incredibly helpful and they delivered on what they committed to - Mike and the team were all incredibly helpful and they delivered on what they committed to - More
Other Employees Tagged: Matthew Papol, Luis Vaz
June 24, 2022
My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search it appears GM has known about this problem for a year. I was led to believe the dealer didn’t know what was wrong with the truck for two weeks when the reality is everyone Internet laid the problem - both the symptoms and fix. My truck was no different. Im also hearing customers complaining that problems persist after the fix. I am not specifically blaming the service rep. He’s doing what he’s told More
June 21, 2022
I went in for an oil change. That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and r That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and rear tires were 37 psi according to the car's computer. I wish they had checked that for me. It would have a big help and I would have given them a 5 star rating. More
June 19, 2022
Great experience extremely friendly and very clean! Alex and Rob were a pleasure to deal with Alex and Rob were a pleasure to deal with More
Other Employees Tagged: Peggy Sensale, Chris Wells , Al Amado, Robert Heunemann, Alex Kasper, Luis Vaz
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