Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 33

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
334 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

4.8

334 Reviews

Write a Review

334 Reviews of Michael Thorn

July 19, 2022

Dealership Rating
Employee Rating

Met with Michael T. for service. He was very professional and His communication with updates was Great. More

by ALFONSO.CORREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Performance Buick GMC responded

Thank you, Alfonso, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michael. We appreciate your business and hope to see you again in the future. Until then, drive safely!

July 12, 2022

Dealership Rating
Employee Rating

Polite and informed service. Got car repaired under warranty and returned in under two days. More

by KGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale

Jul 12, 2022

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 25, 2022

Dealership Rating
Employee Rating

What a nice experience. Timely in doing service on my SUV. The waiting area is comfortable. The service manager was courteous and helpful. Thank You Performance Buick GMC More

by ljcpassat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier

Jun 26, 2022

Performance Buick GMC responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 25, 2022

Dealership Rating
Employee Rating

Hats off to the The service team! Mike and the team were all incredibly helpful and they delivered on what they committed to - More

by sethholl008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Papol, Luis Vaz

Jun 26, 2022

Performance Buick GMC responded

Thank you, Seth, for the great review. It is our pleasure to hear about your positive experience with Mike and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 24, 2022

Dealership Rating
Employee Rating

My repair took way too long and also I do not believe I was given as much information as available. I learned through a friend that 2021 GM 6.2L lifters have failure problems. After a quick Google search More

by miw
Customer Service
Friendliness
Recommend Dealer
No

June 24, 2022

Dealership Rating
Employee Rating

They did a great job and were very helpful and efficient. Would go back again next time More

by nagambardella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2022

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

June 21, 2022

Dealership Rating
Employee Rating

I went in for an oil change. That was taken care of, the car was washed and cleaned inside. As I was driving away I noticed uneven tire pressure. Front tires were 35 psi and r More

by PAULA.MONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Performance Buick GMC responded

Thank you, Paula, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your feedback as it helps us to make changes for the future. We are also grateful for your business and look forward to seeing you again. Until then, drive safely!

June 21, 2022

Dealership Rating
Employee Rating

I took my Yukon in for an oil change and the service was quick and professional. More

by CHARLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Performance Buick GMC responded

Thank you, Charlie, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 19, 2022

Dealership Rating
Employee Rating

Great experience extremely friendly and very clean! Alex and Rob were a pleasure to deal with More

by matthewjsalomone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Chris Wells , Al Amado, Robert Heunemann, Alex Kasper, Luis Vaz

Jun 20, 2022

Performance Buick GMC responded

Thank you, Matthew, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Alex and Rob. We appreciate your business and hope to see you again in the future. Until then, drive safely!

June 11, 2022

Dealership Rating
Employee Rating

Courteous and professional service every time I bring in my vehicle - clean waiting area with drinks More

by FERRARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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