Michael Towe
Michael Towe at Spartanburg Toyota

Michael Towe | Page 3

Assistant Service Manager

Spartanburg Toyota

2450 Reidville Rd
Spartanburg, SC 29301

Contact Me
not yet
rated
30 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

9 yrs

Specialties & Trainings

Master Certified Assistant Service Manager

Certified Toyota Sales

not yet
rated

30 Reviews

Write a Review

30 Reviews of Michael Towe

July 20, 2021

Dealership Rating
Employee Rating

They are fast and efficient. They got us in and out for a service appointment very quickly. We have reilly enjoyed our new Toyota Venca More

by jpreilly19
Recommend Dealer
Yes

Other Employees Tagged: Chris Shear, Veronica Rivera, Megan Mallia , Benjamin Albright, Eros Rivas

Jul 27, 2021

Spartanburg Toyota responded

Congratulations on your new vehicle! Welcome to the family!

July 09, 2021

Dealership Rating
Employee Rating

Chris in service was great to deal with. Explained what was going on and helped improve the trucks performance when I was there to get a fuel recall done More

by Lmfjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Shear

Jul 14, 2021

Spartanburg Toyota responded

We appreciate your business!

June 08, 2021

Dealership Rating
Employee Rating

Took prius in for service. They tried to charge us for plug job that we didn't ask for. Then was told rotor on brake was broken and was "too dangerous to drive." Took it to a brake specialist and was assu More

by Neb72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Shear

Jun 10, 2021

Spartanburg Toyota responded

Safety and customer service are our top priorities at Dave Edwards Toyota. During your visit, we showed you a video where your brake lining was separating from the brake pad itself which makes the car dangerous to drive. This could result in back wheels locking up while braking.

Jun 10, 2021

Neb72 responded

A third party brake specialist, who could have charged for unneccessary work, showed that nothing was wrong with the brakes. Additionally, after you tried to charge me for a plug replacement that I specifically said i did not want, why would i ever trust anything you said? Crooks

May 15, 2021

Dealership Rating
Employee Rating

Just purchased our 3rd car from Dave Edwards. They have the best sales and service departments around. Every buying experience has been a positive one here. Don’t go anywhere else to purchase new or used. More

by johannahjoines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Spartanburg Toyota responded

Thank you for being a part of our family!

July 24, 2020

Dealership Rating
Employee Rating

Very professional. They got me in fast even without an appointment. The whole team in the service department. Great atmosphere. The waiting area is the best i have ever seen.Thank you More

by jagearhart
Recommend Dealer
Yes

Other Employees Tagged: Chris Shear , Benjamin Albright, Stan Ballenger, Dennis Coffey, Adam Ortiz

Jul 31, 2020

Spartanburg Toyota responded

Thank you for the five-star review!

June 03, 2020

Dealership Rating
Employee Rating

Classy Business As always, I am so happy with how I was treated by the staff in the service center...I wouldn't take my car anywhere else. A classy organization. More

by ronnielad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Shear , Benjamin Albright, Stan Ballenger, Dennis Coffey, Adam Ortiz

Jun 08, 2020

Spartanburg Toyota responded

Thank you for being a part of our family!

February 16, 2020

Dealership Rating
Employee Rating

I had a scheduled oil change/tire rotation appointment for 2pm. I arrived 10 minutes early and it still took until 4pm for my car to be ready. No one kept us updated about why it was taking so long. More

by Katiekyarbrough
Recommend Dealer
No

Other Employees Tagged: Chris Shear , Benjamin Albright, Stan Ballenger, Dennis Coffey, Adam Ortiz, Charlie Swaney

Jun 03, 2020

Spartanburg Toyota responded

We do apologize for the longer than normal wait time and we will speak to our Advisors about updating our customers. Thank you for your feedback.

December 29, 2018

Dealership Rating
Employee Rating

Service sucks!!!!!! Every time I go for an oil change and tire rotation the wait is more than 2hrs. Appointment or no appointment, morning or afternoon. RIDICULOuS!!!!!!! More

by LisaP.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris Shear , Benjamin Albright, Stan Ballenger, Dennis Coffey, Adam Ortiz, Charlie Swaney

Dec 31, 2018

Spartanburg Toyota responded

Thank you for bringing this to our attention. We apologize that your wait time was longer than what you were quoted. Due to the growth of our service center we did hire more technicians this month. We are sure this will help reduce wait times for our customers. We appreciate your feedback and welcome all our customers to speak to the service manager Charlie Swaney if there are any issues with their visit.

August 19, 2018

Dealership Rating
Employee Rating

Good, but a little time consuming Good, but a little time consuming, process could be a little faster, overall good value, good family Dealership, bought Corrola previous, was a good p More

by jged777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2018

Spartanburg Toyota responded

Thank you for the five star review!

April 21, 2018

Dealership Rating
Employee Rating

Great Experience Had a great experience at Dave Edwards Toyota. Michael was very helpful and professional! The staff was very friendly. I will definitely recommend to More

by Kw123
Recommend Dealer
Yes
Apr 23, 2018

Spartanburg Toyota responded

Thank you for the five star review! We are glad Michael was able to assist you. Welcome to the family.

3

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