Michael Troedel
Michael Troedel at Ferrari Maserati Alfa Romeo of Fort Lauderdale

Michael Troedel

Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Michael Troedel

June 30, 2026

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Working with the dealership and especially Mike Troedel is absolutely seamless. No request is ever too much More

by SCOTTSTEVENGOLDSTEIN
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Recommend Dealer
Yes

Other Employees Tagged: Sean Fitzgerald

June 26, 2026

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Christopher is absolutely the best service advisor I have ever had with any car I have ever owned. Fort Lauderdale Ferrari Alfa is a fantastic dealer with absolutely the best top notch customer service anywh More

by RMEYERS3
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Recommend Dealer
Yes

June 26, 2026

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Pleasure to bring my car there Michael Troedel helped me before I was even a customer at dealership with extended warranty information. It was because of him with his knowledge and patience and kindness I'm More

by REAL1DEAL
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Recommend Dealer
Yes

June 23, 2026

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They give Excellent service, Honest and reliable Always solves every issue fast and with a smile More

by CALFIERI
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Recommend Dealer
Yes

May 28, 2026

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Worst service department I have ever been to in my 35+ years of owning/leasing cars! Unprofessional, unfriendly and overall bad attitude. For a luxury car brand you have much to improve on! I was there More

by msaborido
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Recommend Dealer
No
May 28, 2026

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We’re sorry to hear that your recent experiences with our service department did not meet your expectations. At Maserati of Fort Lauderdale, we strive to provide every guest with professional and transparent service, and we regret that you left feeling otherwise.   Regarding your most recent visit with your 2024 Maserati Grecale, our team identified visible impact damage to the front of the vehicle related to the forward collision warning displayed in the instrument cluster. As part of our standard process, we requested authorization for diagnostic time so we could properly inspect and address the concern. Unfortunately, authorization was declined, and the vehicle was taken before our technicians were able to complete an evaluation.   We also understand there was concern following a prior tire replacement visit. At that time, our team replaced the tire under your Tripac contract and recommended an alignment to address the vehicle pull you reported, but the alignment service was declined.   We respect your decision to service your vehicle elsewhere and appreciate the opportunity we had to assist you. Feedback like yours is taken seriously, as we are always looking for ways to improve the customer experience.

May 26, 2026

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Everything was perfect! Michael was very profesional and knowledgeable! He explained everything and made me feel appreciated and welcomed! He is a keeper! More

by ECristal
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Recommend Dealer
Yes

April 28, 2026

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they were very easy to work with made an appointment with me immediately to bring my car in for service. They had it delivered to my office about 40 minutes away after servicing and Michael was excellent to More

by HUDSONRLTY
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Recommend Dealer
Yes

April 14, 2026

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Im very satisfy with the service and the quality of it. I have practically a new car and lus a lot of help with coordination and reports. Roberto More

by RDD
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Recommend Dealer
Yes

April 09, 2026

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Great Customer Service Overall. Will definitely deal with again if I have too at any point. More

by JC37
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Recommend Dealer
Yes

March 05, 2026

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Great service by Michael, always on top of his game. Spent a little more time during service as I would like but overall positive experience. More

by Lucachiara1!
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Recommend Dealer
Yes
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