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Michael Tufano
Michael Tufano | Page 9
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
207 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
207 Reviews of Michael Tufano
February 18, 2020
Dealership offered prompt and courteous service was able do a major repair in one day I will definitely use the services of Chapman Ford again I was very satisfied do a major repair in one day I will definitely use the services of Chapman Ford again I was very satisfied More
by daisy217
Verified Customer
February 17, 2020
Michael in the service department has been very helpful when I have been in for service and Zach Roman was also very polite and professional who referred me to Chapman Ford for service. Thank you when I have been in for service and Zach Roman was also very polite and professional who referred me to Chapman Ford for service. Thank you More
by Scott Szymanski
Other Employees Tagged: Zach Roman
February 13, 2020
Another Great Chapman Ford Service Experience Service is always top notch and Michael is personable, professional, and always quick to respond. We have had our Explorer service at Chapman since w Service is always top notch and Michael is personable, professional, and always quick to respond. We have had our Explorer service at Chapman since we purchased it there in 2017. The service experience has been excellent form day one! More
by moshan
February 07, 2020
inspection I bought my car from the dealership and every time I have to deal with them they are always so pleasant and helpful. Im very happy I bought from chap I bought my car from the dealership and every time I have to deal with them they are always so pleasant and helpful. Im very happy I bought from chapman ford More
by Beals09
Other Employees Tagged: Jerry Deshong , Kyle Ackerman, Scott McCann
February 05, 2020
Fantastic I have had a great experience at this dealership over the past few weeks. I have worked with both Jerry Deshong and Mike Tufano during this time and I have had a great experience at this dealership over the past few weeks. I have worked with both Jerry Deshong and Mike Tufano during this time and both of them have been awesome. Jerry and Mike stayed in touch with me and kept me up to date throughout the process. I felt comfortable and in the know about each decision we had to make for my vehicle. I would highly recommend them to anyone looking for service! More
by conor.gilbert
Other Employees Tagged: Jerry Deshong
January 30, 2020
Great Service All The Way Around I always receive outstanding service at this location from sales to service. Repairs and services are always done on time or even before their estimat I always receive outstanding service at this location from sales to service. Repairs and services are always done on time or even before their estimated time. More
by MARK S
January 30, 2020
Great Job in servicing my vehicle & dealing with the 3rd party adjuster. Appreciative for shuttle services & loaner vehicle-this is a service that I value as a customer! party adjuster. Appreciative for shuttle services & loaner vehicle-this is a service that I value as a customer! More
by lele1
January 29, 2020
Everything was performed as requested. Always had a good experience there. I know the dealership, personnel, and owners. I take pride in my vehicle and so do they. Jeremy Grossman is a top notch technician. experience there. I know the dealership, personnel, and owners. I take pride in my vehicle and so do they. Jeremy Grossman is a top notch technician. More
by pmd_performance
Other Employees Tagged: Jerry Deshong , Jeremy Grossman
January 27, 2020
PA State Inspection oil change and front end alinement The service staff was excellent. They were kind and very knowledgable. The service man who dealt with me was incredibly nice and explained every thi The service staff was excellent. They were kind and very knowledgable. The service man who dealt with me was incredibly nice and explained every thing. It was a pleasurable experience. I look forward to my next encounter with the staff, More
by mit841990
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