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Michael Tufano
Michael Tufano | Page 8
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
207 Reviews
Dealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
207 Reviews of Michael Tufano
March 23, 2020
My experience was great, friendly, polite, prompt service! They actually got us in before our appointment and our oil change and tire rotation was done quicker than we thought! service! They actually got us in before our appointment and our oil change and tire rotation was done quicker than we thought! More
by pkauffmanjr
Verified Customer
March 23, 2020
They took my car in and serviced it, despite the Coronavirus situation and took care of it quickly. Price was reasonable and I felt comfortable with what they did. Coronavirus situation and took care of it quickly. Price was reasonable and I felt comfortable with what they did. More
by matthewtfranz
March 17, 2020
Once again- fantastic service! Mike was on top of everything and made me feel important. The cost of the service was very reasonable and the work was very good everything and made me feel important. The cost of the service was very reasonable and the work was very good More
by CHRISMAT34
March 09, 2020
First time having my car serviced at Chapman Ford. Each service staff I interacted with were all extremely friendly. The gentleman attending to me was very informative and went above and beyond to address service staff I interacted with were all extremely friendly. The gentleman attending to me was very informative and went above and beyond to address any questions I had. Great experience! More
by sayido427
Other Employees Tagged: Scott McCann
March 04, 2020
Service was quick and Mike Tufano did a great job I've bought multiple cars from this dealership and I have nothing but positive things to say about the staff and the service they provide. I've bought multiple cars from this dealership and I have nothing but positive things to say about the staff and the service they provide. More
by kosta05
March 02, 2020
Car Inspection I have always in the past been pleased with the service here. The drop off was good however when I picked up I was taken directly to pay the bill wit I have always in the past been pleased with the service here. The drop off was good however when I picked up I was taken directly to pay the bill with nothing really being said to me (Kyle was not there at the time) No one told me where in the lot I could find my car (which is usually brought to me) so I used my key fob to find my very common color car. So when I finally found it, the car next to mine was so close I could hardly get in. When I was able to squeeze in I couldn't get my knees past the steering wheel due to the seat being too far forward. Lets just say I was a little frustrated and disappointed. More
by hmccurdy1825
Other Employees Tagged: Kyle Ackerman
February 26, 2020
Appreciate the effort my sales person, Scott, took to make me feel a "real" customer. We changed a few things as we went forward and Scott was fully engaged in the entire process. I will certainly recom make me feel a "real" customer. We changed a few things as we went forward and Scott was fully engaged in the entire process. I will certainly recommend your dealership and Scott to others. Thanks again for making my purchase a special occasion. Just got some detail work completed; truck looks great anf others have complemented me on its looks. More
by waurand
Other Employees Tagged: Mike Mumma, Jason Mummau , Scott Greiner
February 24, 2020
Mike Tufano was wonderful. He helps me everytime I'm in there. Service was quick and efficient. I will always bring my car there for service because of Mike there. Service was quick and efficient. I will always bring my car there for service because of Mike More
by Kristencarosello
Other Employees Tagged: Jerry Deshong
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