Michael VanDyke | Page 16

Michael was awesome. Very friendly, generous, knowable and more important non bearing. Michael Van Dyke addressed all my concerns and believe me I had concerns. Another name for Michael is Professional. and more important non bearing. Michael Van Dyke addressed all my concerns and believe me I had concerns. Another name for Michael is Professional. More

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Michael was very professional and down to earth. Couldn't ask more of a great hospitality by his positive attitude I would recommend anyone who is looking for a decent vehicle to go see Mike at Raceway Chevr ask more of a great hospitality by his positive attitude I would recommend anyone who is looking for a decent vehicle to go see Mike at Raceway Chevrolet. Thank you! More

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The exact truck I wanted to purchase was located at his dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was al dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was already considering the sam= e exact vehicle I had called about. Fortunately this prospect buyer had dec= ided against the purchase. He approached my wife and I and warned us not to= be fooled by the dealership's hidden agendas. After viewing the vehicle an= d sitting down with one of the employees, Michael Van xxxx (whom conceitedl= y considered himself "the best car salesman at the dealership" multiple tim= es during our transaction), I decided to go ahead with the purchase because= after all this is what I came for and I wasn't technically sold anything b= y anyone but myself. I was presented with somewhat of a good deal for the v= ehicle and given a total exact price. It was very late at this point and th= e dealership was closing down. The final transactions were quickly processe= d and I mistakenly didn't catch the $3,230.00 overcharge until the next mor= ning. I felt so deceived as I looked over the final numbers over and over a= gain with no rhyme or reason as to why I was completely overcharged and pla= yed for a simpleton. I called "the best salesman at the dealership" up the = very next morning to present to him this possible error that was made in ov= ercharges. His tune toward me had took a complete 180 turn and he basically= told me I was xxxx out of luck and was charged extra due to the "desirabil= ity of this truck model, the free tires for life and the lifetime power tra= in warranty" and that they upcharge every vehicle on their lot. In the end = this hidden charge basically covers the tire and warranty and they aren't i= n fact free at all. I was then told the manager (Dean Gagliardi) would call= me for which I waited two whole days for a call back from. He also basical= ly told me that the extra $3230.00 charge over MSRP was not an error and in= fact was made on purpose due to the desire of this particular model truck.= Why wasn't this transparent from the beginning?=C2=A0 I am completely disg= usted and embarrassed that I was played for a fool. They handled my concern= s poorly and unprofessionally. I will NOT be returning to this dealership f= or service and I definitely DO NOT recommend this dealership to anyone. Buy= er Beware! More

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Michael didn’t give up and was very quick to find an answer for me! Pleasure meeting you Mike and hope to do business again in the future answer for me! Pleasure meeting you Mike and hope to do business again in the future More

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Huge thank you to Michael Van Dyke and the whole team at Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guid Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guided me throughout the entire process. I couldn't have been more pleased to work with a sales representative! The entire team was friendly and helpful from start to finish, and I can't wait for the opportunity to do more business there. More

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It was a pleasure working with Michael. He made the process simple and easy. We look forward to working with him and Raceway for our future purchases. process simple and easy. We look forward to working with him and Raceway for our future purchases. More

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This is the 3rd car I have bought from Raceway the staff is great, friendly, good customer service. Michael is the best salesman ever. Will definitely recommend them. The service guys are awesome. is great, friendly, good customer service. Michael is the best salesman ever. Will definitely recommend them. The service guys are awesome. More

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Blown away Michael was hands down the best salesman I have ever came across in a dealership. He looks at you as a person and not as a sale and does everything h Michael was hands down the best salesman I have ever came across in a dealership. He looks at you as a person and not as a sale and does everything he can to make sure you are satisfied. He went out of his way to make sure I walked out of the dealership with my dream car and I can't thank him enough. All around it was a pleasant experience which is a rarity in a dealership. More

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I like to Thank Mr. Michael Van xxxx for his sales service, he worked endlessly to get my brother his 1st Dealership car a Buick Lacrosse cxs which he loves! Ask for Michael Van xxxx tell him that Mic service, he worked endlessly to get my brother his 1st Dealership car a Buick Lacrosse cxs which he loves! Ask for Michael Van xxxx tell him that Michelle sent you! More

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Micheal Van xxxx at this dealership is the most knowledgeable and skilled salesman I have ever gotten a truck from. He explained everything about everything. No detail was left untouched. And we knowledgeable and skilled salesman I have ever gotten a truck from. He explained everything about everything. No detail was left untouched. And we have had several chevys from other dealerships. We originally came to look at another truck however it was way beyond what we wanted to spend. Mike suggested we look at some other trucks in the lot that were more of what we needed and at a price point that was more comfortable for us. The selection they had was very good. After taking a spin in a truck I liked and talking numbers, Unfortunately the end price and payment options after our down payment and trade in were considered still did not fit what my “goals” were in regards to buying a new vehicle. I was ready to call it a day, it was no ones fault just bad timing and other financial commitments. Mike literally asked “what can I do to make you leave in this truck, what can I do to make this new truck A reality for you?”. This made me feel like he honestly understood us and our goals and wanted us to be happy but knew the current offer just wasn’t enough. After a few negotiations we both met in the middle and I couldn’t be more please with my new truck and the entire purchase process. Also huge shout out to the gentleman in finance (Kory?) he explained everything to us and was just a total joy to chat with while we finished up the fine details. He made a long day of buying a new truck end in an even brighter note! He talked with us like we were life long friends. Not many people these days are skilled in customer service like this team! We left in our new truck at the end of the day, I’m sure everyone was dying to head home but we were never rushed out and they continued to take the time needed to make us feel like important customers and go over a few more little things. More

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