Michael VanDyke | Page 15

Within seconds of meeting Mike, I knew it was going to be a good trip to the dealership. Mike was very friendly and personable which made things easier. Mike answered all my questions at the time, and even d a good trip to the dealership. Mike was very friendly and personable which made things easier. Mike answered all my questions at the time, and even days after my purchase (I was in 3 days ago). I’ve been to many dealerships in my lifetime, and overall this was a very good experience and I would def recommend Mike (and Raceway). (Sarah in finance was also very easy to work with.) More

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Worked with Michael - he was awesome, friendly, informative, and funny. He made the buying a car process easy and smooth. He worked with my fiancé and I to get what we were looking for - very happy informative, and funny. He made the buying a car process easy and smooth. He worked with my fiancé and I to get what we were looking for - very happy with our experience here. More

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Michael was very friendly and got us the price we wanted for our truck. Will definitely be back to see him when we’re ready for our next vehicle. for our truck. Will definitely be back to see him when we’re ready for our next vehicle. More

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Really impressed with the effort made to make a deal that worked for the buyer. After buying 5 other cars from another Chevy dealer, we are very satisfied with our experience at Raceway and will make this ou worked for the buyer. After buying 5 other cars from another Chevy dealer, we are very satisfied with our experience at Raceway and will make this our new Chevy home. More

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Absolutely. Incredible. The whole team here has treated me like family from the moment I walked in here three months ago to purchase my first vehicle on my own. I was in a rollover accident last week and h me like family from the moment I walked in here three months ago to purchase my first vehicle on my own. I was in a rollover accident last week and had to buy a new vehicle. As a 22 year old making just enough to pay my bills and for my car, I was terrified that I was not going to leave with a reliable vehicle that I could actually afford. Michael Van xxxx sold me my first vehicle and just sold me my second. He is such an incredible salesman- he addressed all my concerns about safety to assure this vehicle is safe. Not to mention, he got me an amazing deal on this vehicle. Barely paying more than I paid on my previous car. Every step of the way, the whole team was here to get me into a car that works for my budget. Absolutely incredible- do yourself a favor and come here next time you want good service More

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Michael was awesome. Very friendly, generous, knowable and more important non bearing. Michael Van xxxx addressed all my concerns and believe me I had concerns. Another name for Michael is Professional. and more important non bearing. Michael Van xxxx addressed all my concerns and believe me I had concerns. Another name for Michael is Professional. More

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Michael was very professional and down to earth. Couldn't ask more of a great hospitality by his positive attitude I would recommend anyone who is looking for a decent vehicle to go see Mike at Raceway Chevr ask more of a great hospitality by his positive attitude I would recommend anyone who is looking for a decent vehicle to go see Mike at Raceway Chevrolet. Thank you! More

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The exact truck I wanted to purchase was located at his dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was al dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was already considering the sam= e exact vehicle I had called about. Fortunately this prospect buyer had dec= ided against the purchase. He approached my wife and I and warned us not to= be fooled by the dealership's hidden agendas. After viewing the vehicle an= d sitting down with one of the employees, Michael Van xxxx (whom conceitedl= y considered himself "the best car salesman at the dealership" multiple tim= es during our transaction), I decided to go ahead with the purchase because= after all this is what I came for and I wasn't technically sold anything b= y anyone but myself. I was presented with somewhat of a good deal for the v= ehicle and given a total exact price. It was very late at this point and th= e dealership was closing down. The final transactions were quickly processe= d and I mistakenly didn't catch the $3,230.00 overcharge until the next mor= ning. I felt so deceived as I looked over the final numbers over and over a= gain with no rhyme or reason as to why I was completely overcharged and pla= yed for a simpleton. I called "the best salesman at the dealership" up the = very next morning to present to him this possible error that was made in ov= ercharges. His tune toward me had took a complete 180 turn and he basically= told me I was xxxx out of luck and was charged extra due to the "desirabil= ity of this truck model, the free tires for life and the lifetime power tra= in warranty" and that they upcharge every vehicle on their lot. In the end = this hidden charge basically covers the tire and warranty and they aren't i= n fact free at all. I was then told the manager (Dean Gagliardi) would call= me for which I waited two whole days for a call back from. He also basical= ly told me that the extra $3230.00 charge over MSRP was not an error and in= fact was made on purpose due to the desire of this particular model truck.= Why wasn't this transparent from the beginning?=C2=A0 I am completely disg= usted and embarrassed that I was played for a fool. They handled my concern= s poorly and unprofessionally. I will NOT be returning to this dealership f= or service and I definitely DO NOT recommend this dealership to anyone. Buy= er Beware! More

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Michael didn’t give up and was very quick to find an answer for me! Pleasure meeting you Mike and hope to do business again in the future answer for me! Pleasure meeting you Mike and hope to do business again in the future More

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Huge thank you to Michael Van xxxx and the whole team at Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guid Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guided me throughout the entire process. I couldn't have been more pleased to work with a sales representative! The entire team was friendly and helpful from start to finish, and I can't wait for the opportunity to do more business there. More

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