Michael (and all the other staff) are just nice, polite,
helpful! Always a pleasure to do business with Schottenkirk. You have customer service excellence.
helpful! Always a pleasure to do business with Schottenkirk. You have customer service excellence.
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by ELIZABETHLIM4
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for your business and this review. We're happy to hear Michael our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Elizabeth, please let us know.
Everything went very smoothly at Shottenkirk Honda.
Mr Weesner took good care of every detail of my vehicle checkup. I appreciate the care
he had for my truck.
Mr Weesner took good care of every detail of my vehicle checkup. I appreciate the care
he had for my truck.
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by C.METOYER65
Verified Customer
Verified Customer
Service Price Transparency
Dec 13, 2023 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Friendly and professional, he made sure he understood
what I needed and was very attentive
what I needed and was very attentive
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by TAMEKA.DRAYTON2
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2023 -
Shottenkirk Honda of Huntsville responded
TAMEKA.DRAYTON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!
I always receive outstanding service at Shottenkirk Honda
of Huntsville, AL. That’s why I return to them with any concerns and/or maintenance issues.
of Huntsville, AL. That’s why I return to them with any concerns and/or maintenance issues.
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by MBBAKERFAM
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Shottenkirk Honda of Huntsville responded
Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Michael and our team appreciate your business and hope to see you again soon!
Very good walk in with reasonable wait for service.
problem corrected quickly. will return as necessary.
problem corrected quickly. will return as necessary.
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by CLETE.WARMAN
Verified Customer
Verified Customer
Dec 05, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!
Mike has wonderful customer service skills and took great
care off me. I like dealing with him and the company
care off me. I like dealing with him and the company
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by DARITHC
Verified Customer
Verified Customer
Service Price Transparency
Nov 30, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.
Michael was very helpful by providing me the information
I requested about the new tires I was interested in. I had all 4 tires replaced, balanced and aligned and it was completed quickly.
I requested about the new tires I was interested in. I had all 4 tires replaced, balanced and aligned and it was completed quickly.
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by TWHARTON.SW.ENG
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2023 -
Shottenkirk Honda of Huntsville responded
TWHARTON.SW.ENG, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Michael was fantastic in advising and scheduling our
repair. He could not have been more personable and informative. The work that was done was perfect.
repair. He could not have been more personable and informative. The work that was done was perfect.
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by KEBELT3
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.
They changed the brake fluid and transmission fluid in
less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how l
less than an hour. The waiting area is spacious with available refreshments. Only issue was the cost, even with the 10% coupon. When I asked how long the fluids would be good for, the customer service rep said 3 years or 30,000 miles, which is more frequent than the official maintenance schedule. I suspect I didn't actually need this service now.
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by ANGELHARPNY
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2023 -
Shottenkirk Honda of Huntsville responded
Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.
I had exceptional service.
Michael explained everything that the car needed and completed the service that was needed.
Michael explained everything that the car needed and completed the service that was needed.
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by VCODY
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2023 -
Shottenkirk Honda of Huntsville responded
We are very happy to have provided you with such a positive experience! Michael and our team sincerely value your business and look forward to your next visit.
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