Michael Whelan | Page 53

BY FAR THE BEST CAR BUYING EXPERIENCE EVER During my visit at Allen Turner I was more than pleased with the entire staff. Daniel greeted me with an enthusiastic personality and made sure that During my visit at Allen Turner I was more than pleased with the entire staff. Daniel greeted me with an enthusiastic personality and made sure that I found the perfect vehicle to meet my needs. He was exceptionally knowledgeable about all the vehicles. I told Daniel everything that I was looking for in my new car and he found me exactly what I wanted. Daniel made sure that I got the best deal possible and that I was completely satisfied with the final numbers. He was prompt and kind at all times and he made sure that I was comfortable. Charla was my financial manager and she did a fantastic job making sure I was satisfied and getting my payments exactly where I needed them to be. Overall, I was more than pleased with Daniel, Charla and management at Allen Turner. I plan on returning to visit Daniel at Allen Turner for all my car shopping needs. More

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My Very Best Car Purchase Ever I purchased a car from Allen Turner Hyundai yesterday, and it was by far the best vehicle purchase experience I have ever had. The staff at Allen Turn I purchased a car from Allen Turner Hyundai yesterday, and it was by far the best vehicle purchase experience I have ever had. The staff at Allen Turner Hyundai was superb and what an absolute pleasurable experience it was from the minute we pulled into the lot. Mike Warren, Mike Whelan and Andy Cunningham were professional, courteous and made our experience something Allen Turner and his team should be very proud of. They worked all the details on our trade in, and found the perfect car, meeting our desires and needs. I have been in Sales for 28 years+, and was so pleasantly surprised at the top notch staff at Allen Turner Hyundai. The aforementioned gentlemen were the most knowledgeable, and professional sales staff I have ever seen and again, made our car purchase a smooth, caring and pleasant experience. I called in this morning to get an item left in our trade in, and received immediate attention and the item is now secured to be picked up. I also have a few questions on the finance end as it was very late when we drove out at 10:00pm last night. Nobody was concerned about the late time, and made it very clear that they were there to support their customers 100%. The staff at Allen Turner Hyundai clearly displays their dedication to customers, and it starts as soon as the phone is answered. I looked at several other dealerships in my vehicle search, and found Allen Turner Hyundai's website to be very user friendly and easy to navigate. When we started looking at vehicles, Mike Warren took us around and found EXACTLY what we were looking for. Mike Whelan took care of the negotiations, which were very professional, courteous and focused on total customer satisfaction. Andy Cunningham handled all of the financing details and explained everything like I have never experienced before. I was dead set against purchasing an extended warranty, but when Andy explained everything, it was clearly a sound decision to purchase and cover our vehicle bumper to bumper for 10 years/100K miles from the date we drove our new car out of the lot. I will never purchase a vehicle anywhere else, and have already recommended that my son visit Allen Turner Hyundai when he is ready to purchase a Certified Pre-Owned Vehicle in the near future. I never expected this purchase to be easy, professional and to be treated with the utmost respect, and felt like I was buying a $ 100,000.00 car based on the way we were handled. Even my wife commented that this was such a pleasant experience, and nothing like what we expected and/or experienced in the past. The bottom line, go see Allen Turner Hyundai in Pensacola for your vehicle purchase and I can guarantee that you will be pleased... Again, thank to the staff at Allen Turner Hyundai and we look forward to working with you again. Allen Turner should be very proud of his staff and their obvious pride and dedication to total customer satisfaction. More

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Right car. Right price. I drove to Allen turner Hyundai from Baton Rouge, LA. Received great service. Very quick, efficient, and friendly. Nice staff and very helpful. Would I drove to Allen turner Hyundai from Baton Rouge, LA. Received great service. Very quick, efficient, and friendly. Nice staff and very helpful. Would buy again. More

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Lease an Elantra from Lukes Webb! I pulled in to Allen Turner Hyundai early on a Saturday morning. I was greeted by Luke Webb, told him what I was looking for, told him what I wanted t I pulled in to Allen Turner Hyundai early on a Saturday morning. I was greeted by Luke Webb, told him what I was looking for, told him what I wanted to pay, and he brought me to a 2017 Elantra. Took it for a short drive around the block, then went in the office to make a possible deal. It was only the first place I had been and I told Luke I wanted to check a few more places before making a decision. There was no pressure to buy right away and he was respectful of my wish to look around. After a busy morning and between several family obligations, I decided to lease from Luke Webb at Allen Turner Hyundai because of the excellent customer service and the lack of sales pressure. (I did enjoy the text Luke sent with a picture of the Elantra as a reminder a few hours after I left the dealership!) More

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Excellent customer service and easy close Our sales rep, Tom Styles was very experienced, knowledgeable and helpful. No pressure to close. The paperwork for the loan was processed easily and Our sales rep, Tom Styles was very experienced, knowledgeable and helpful. No pressure to close. The paperwork for the loan was processed easily and quickly. More

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Excellent stress free experience I very much enjoyed working with Jason Whistle and Michael Whelan. We purchased a starter car for our teenage son. We are very confident that this c I very much enjoyed working with Jason Whistle and Michael Whelan. We purchased a starter car for our teenage son. We are very confident that this car will carry him through his college years. More

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My buying a perfect used car From my first phone call to my most recent call everyone was very polite and concerned with my needs. Mr. David Thomas was my salesperson he is very From my first phone call to my most recent call everyone was very polite and concerned with my needs. Mr. David Thomas was my salesperson he is very responsive and a well informed sales associate. It was a pleasure dealing with him and everyone that helped me thru the process of buying my GREAT car. Thanks to All of YOU!! More

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Best of the Best I Came to Allen Turner Hyundai to purchase my very first car. I had no idea exactly what I wanted but when I arrived onto the lot but Mr. Rick Gray gr I Came to Allen Turner Hyundai to purchase my very first car. I had no idea exactly what I wanted but when I arrived onto the lot but Mr. Rick Gray greeted me with a warm smile and he was by my side throughout the whole experience. Every question I had he answered. Every car I thought I wanted, he did not hesitate to walk the entire lot (3 times to be exact) to find just what I wanted. He even cut his lunch break short and stayed overtime to come BACK to work just to finish helping me(I had been there from 9am to close). He was extremely patient and reassuring when things got stressful and I couldn't have asked for a better dealer. I ended up purchasing my first vehicle with the help of him and I will forever remember what a great experience he made it. Thank you a million times Mr. Rick Gray, and thanks to everyone who helped make my experience a great one!! More

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Excellent customer service! Everyone is very courteous, and most importantly listens to what the customers want. There was absolutely no pressure, or hounding. customer service! Everyone is very courteous, and most importantly listens to what the customers want. There was absolutely no pressure, or hounding. More

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Great Experience For the last few years I have been looking at vehicles for a new used car. After reviewing Allen Turner's used cars online I sent an inquiry regarding For the last few years I have been looking at vehicles for a new used car. After reviewing Allen Turner's used cars online I sent an inquiry regarding a 2012 Acura. I immediately received a response back from Bobby Hooper that the Acura was still available. After a few general questions on my part I was able to visit the dealership the Friday of Memorial Day weekend. Bobby was extremely easy to talk to, friendly, and professional. We were able to take the car for a test drive and crunch a few initial numbers for my trade. I was planning on going out of town that day for the Holiday weekend and was not prepared to buy that Friday. Bobby was understanding and kept up with me over the weekend regarding the status of the car. I was able to visit again on Monday afternoon- take another test drive and Bobby again was extremely easy to talk to and printed requested information on the car. I did not feel rushed at all. Mike Whelan and Matt Farley were able to look at the numbers and make things work where I felt it was a good deal for both parties. Matt also explained the loan process and how things worked to get my the lowest possible rate and be at a payment I was comfortable with. It was a great experience- one I was a little nervous for at first venturing into a car dealership by myself, but I did not feel intimidated at all and all three managers were eager to help when I had questions. Allen Turner has a great employees and would recommend them to future friends and coworkers in search of a new vehicle. Thanks again for genuine customer service! More

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