Michael Wichgers | Page 2

Didn't hear about my car service or status of my vehicle until I called close to the end of the day the day I dropped it off but the person couldn't tell me anything until more than 24 hours later when I ha until I called close to the end of the day the day I dropped it off but the person couldn't tell me anything until more than 24 hours later when I had to call and see what's going on, then the next day I get a text saying my car is done More

by Eclass2714 Verified Customer Verified Customer

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Not sure what point of making an appointment when car doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have had a few encounters with him and always the same. Next time I'm in market for car I will look elsewhere. Every-time I come in all the reps disappear and I have to stand there until someone finally asks what I'm there for. Even sitting in your waiting room the numerous employees that walk past and can't even say hi or look at you makes your place feel so cold and un inviting. Oil changes are part of my warranty plan and I hate when I have to go there. More

by Jtilot Verified Customer Verified Customer

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It's hard to put into words how the lack of professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ul professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ultimately it cost me a lot of wasted time and money. More

by dbison Verified Customer Verified Customer

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Service is excellent. John and the crew always come through when it's a issue with our fleet trucks. John and the crew always come through when it's a issue with our fleet trucks. More

by scotth6 Verified Customer Verified Customer

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Usually good. A lot of runaround with questions we were looking for answers. Still have not changed the spelling of my name. It is Doreen, not the way you gave it A lot of runaround with questions we were looking for answers. Still have not changed the spelling of my name. It is Doreen, not the way you gave it spelled More

by just2cool82 Verified Customer Verified Customer

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A week before I was in with. ..not Micheal .. another service person Saying couldnt find anything wrong with car. A week later took car back in..closing time and Micheal looked at ..not Micheal .. another service person Saying couldnt find anything wrong with car. A week later took car back in..closing time and Micheal looked at my Sheet and could be battery But not sure; volume was low on sheet from the week before. Micheal got me a ride home(5:30 pm) and sure enough Michael was CORRECT. They had to Even jump my car next morning. Thank you to Michael. More

by shirlg Verified Customer Verified Customer

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It went smoothly and I got back on the road quickly. I will return for service again. I will return for service again. More

by Jwaldvogel Verified Customer Verified Customer

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I was unhappy the way they handle my service light still being on, not calling me to address the concern before I picked it up. Wanting me to come back in to diagnosis it. being on, not calling me to address the concern before I picked it up. Wanting me to come back in to diagnosis it. More

by little_whip89 Verified Customer Verified Customer

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Great customer service, always willing to help. Appreciate the service as always. Thank you so much. Appreciate the service as always. Thank you so much. More

by mikeivanic Verified Customer Verified Customer

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Michael took my call. He scheduled my car in. I got a great price on the battery and install He scheduled my car in. I got a great price on the battery and install More

by bobspack Verified Customer Verified Customer

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