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Michael Yurczak

Overview Reviews (687) Inventory (126)

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Michael Yurczak

Michael Yurczak | Page 53

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.8

687 Reviews

Overview Reviews (687) Inventory (126)

4.8

687 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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687 Reviews of Michael Yurczak

October 04, 2021

Dealership Rating

Employee Rating

Excellent service and very professional. Everything was completed as promised would recommend the dealership to everyone completed as promised would recommend the dealership to everyone More

by rgross3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson, Brian Kazdin , Jared Eaton, Korey Kainec, Johnny Sestan

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Oct 14, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Rgross3, we are very happy to have provided you with such a positive experience!

October 04, 2021

Dealership Rating

Employee Rating

Service was great as I knew it would be. Employees were friendly and professional. All work was done in a timely manner. Thank you. friendly and professional. All work was done in a timely manner. Thank you. More

by JTC109

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2021

Dealership Rating

Employee Rating

Service was great as always. Employees are always courteous and friendly. Will return again Great job. courteous and friendly. Will return again Great job. More

by MR.R.EASON

Verified Customer

Recommend Dealer

Yes

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Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2021

Dealership Rating

Employee Rating

Staff is very knowledgeable and professional yet personable I trust Brandon and Holly and I will refer my friends and family personable I trust Brandon and Holly and I will refer my friends and family More

by TRYNAMCCAULLEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec

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Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2021

Dealership Rating

Employee Rating

I always have excellent service and this time was no exception! I was in an out in a matter of minutes and I did have an appointment. exception! I was in an out in a matter of minutes and I did have an appointment. More

by RAC0821

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson , Korey Kainec

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Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

Dealership Rating

Employee Rating

Very friendly and HONEST staff . Never feel as though service that is. It needed is being suggested! service that is. It needed is being suggested! More

by TERRIDAVIS5713

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: My service advisor was top notch . Went over and beyond to explain what service was needed and why. Assisted with creating a service plan. Also put batteries in my key fob. Great service !

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Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

Dealership Rating

Employee Rating

Terrible service. Bad attitudes. Non professional. Didn’t do the complete assignment. Nonchalant. Careless. No updates I had to keep calling. do the complete assignment. Nonchalant. Careless. No updates I had to keep calling. More

by williamskayla1500

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Oct 13, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Williamskayla1500, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 449-9500. We look forward to hearing from you.

September 22, 2021

Dealership Rating

Employee Rating

Convenience and great see and service was explained and done in a timely manner. Very clean shop and nice snacks. done in a timely manner. Very clean shop and nice snacks. More

by MARTYREED12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson , Korey Kainec

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Sep 24, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 11, 2021

Dealership Rating

Employee Rating

Top notch service department with top notch technicians. Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and th Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and the technician who worked on my Rogue!! More

by CASARONA6

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

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Sep 14, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Casarona6, we are very happy to have provided you with such a positive experience!

September 10, 2021

Dealership Rating

Employee Rating

Appointment time is always met. Easy in and out. Great customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. More

by fieldsbristol

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson , Korey Kainec

Report | Print

Sep 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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