Michaela Kelly
Michaela Kelly at NYE Toyota

Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

Contact Me
4.8
77 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.8

77 Reviews

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77 Reviews of Michaela Kelly

April 09, 2026

Dealership Rating
Employee Rating

Very seamless experience, whole team was very friendly and knowledgeable. The reason that we are return customers. More

by billwolff13316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

Very friendly, best experience, took care of me,answer all my question, the crew was outstanding More

by brendazappala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2026

Dealership Rating
Employee Rating

She was very helpful in getting our new car , got the cigarette smell of it too. Thank you More

by abrumber.palc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gifford, Geoffrey Jones , Connor got us our full tank of gas ...not half

Apr 08, 2026

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 03, 2026

Dealership Rating
Employee Rating

overall a nice experience. Only very small oversight was my gas tank was just over half and I thought it was to be filled. Nice place More

by johnjjryb
Recommend Dealer
Yes
Mar 04, 2026

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

February 27, 2026

Dealership Rating
Employee Rating

It was a pleasure dealing with NYE Toyota. Everyone was very knowledgeable and helpful, from Michaela to Conner and AJ. So far so good! More

by pcatalano1
Recommend Dealer
Yes

Other Employees Tagged: Connor, AJ

Mar 04, 2026

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2026

Dealership Rating
Employee Rating

We only dealt with the sales and finance departments. Nye, as a whole, seems very friendly. But we expected our sales representative to know about the used vehicle we bought. She did not seem very knowle More

by mammamiabam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian in finance department

Feb 11, 2026

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2026

Dealership Rating
Employee Rating

We went in to buy a particular car and the process was very easy and quick. No pushing us to buy extra stuff. We easily purchased exactly what we wanted. More

by Jseward_99
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service department helped us by removing the rack we didn’t need so the car would fit in our garage.

Feb 11, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 08, 2026

Dealership Rating
Employee Rating

Michaela was great to deal with. No high pressure .She was knowledgeable and had my Highlander all set up on delivery.This is the 3rd Highlander I've had . More

by NORM6318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Josh Wojcik

Jan 09, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 29, 2025

Dealership Rating
Employee Rating

Michaela helped us find exactly the right vehicle. She was knowledgeable and happy to help us every step of the way! More

by Philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 18, 2025

Dealership Rating
Employee Rating

Very relaxed and not high pressure. Everyone we experienced at the dealership was friendly and helpful. I also feel the price we settled on was fare. More

by dgpickard
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Ladd, Tisha Green, Josh Wojcik

Dec 18, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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