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Michel Augustin
Michel Augustin at Ford of Kendall

Michel Augustin

TECHNICIAN HOURLY

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.3
21 Reviews
4.3

21 Reviews

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21 Reviews of Michel Augustin

August 03, 2026

Dealership Rating
Employee Rating

Friendly, professional and knowledgeable staff in all areas, I.e. customer service, sales and service. Machel, Service Advisor, was excellent. More

by Rosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2026

Ford of Kendall responded

Hi Rosy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2025

Dealership Rating
Employee Rating

Service is not that great! My truck has been is shop so many times in just a couple of months. More

by Casanovaesther
Recommend Dealer
No
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May 17, 2025

Dealership Rating
Employee Rating

They fix the problem but when you pick up car it ends up having a different issue. More

by Juan17arturo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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January 20, 2025

Dealership Rating
Employee Rating

The service technician kept us informed you the progress constantly and they had it ready and they said it was going to be ready. Please thank him and I'll do that and the whole Kendall Ford team More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hanoi Amado Arias, Frank Arencibia

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December 02, 2024

Dealership Rating
Employee Rating

Super kind and helpful, I was glad that they were patient with my lack of knowledge. More

by arze.fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Dec 05, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 18, 2024

Dealership Rating
Employee Rating

Great service was provided by Kendall Ford. Completely satisfied with the entire process from the beginning to end. More

by davidtbelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Ford of Kendall responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Dealership Rating
Employee Rating

Service rep was very professional and kind. Service was completed in a timely manner. Thanks More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Ford of Kendall responded

Hello Alain, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More

by airxcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Nov 08, 2024

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

September 15, 2024

Dealership Rating
Employee Rating

The Service was fast effective these guys know what they’re doing communicated to u every step of the way More

by LEROY.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Rafael Mendoza

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Sep 29, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Dealership Rating
Employee Rating

La atención es muy buena y rápida a demás tienen una sala de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo More

by JOEMANNY1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Marcos Michel Bonet Jr, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

Report | Print
Sep 09, 2024

Ford of Kendall responded

Hola, nos alegra haber podido hacer que tu experiencia sea positiva. ¡Esperamos poder servirte nuevamente! ¡Cuídate!

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