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Michele Allen
Michele Allen at Brown-Daub Kia

Michele Allen | Page 5

Service Administrator

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Michele Allen

August 20, 2024

Dealership Rating
Employee Rating

They are always friendly, meet my needs, and finish in a timely . Car is returned cleaned and vacuumed which is very much appreciated More

by amak12374
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Aug 20, 2024

Brown-Daub Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2024

Dealership Rating
Employee Rating

The dealership is in a fairly decent location, all the workers are polite and professional, and the waiting room is relatively large and has coffee and some other amenities. More

by sboucon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Aug 12, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2024

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Employee Rating

They have always been friendly and professional and have always completed the work on time and as promised. More

by gta87transam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Aug 07, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 03, 2024

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Employee Rating

Your parts tech help me solve a problem with my car's fan for heating and air conditioning. He saved me a lot of money. Thanks again. More

by netvic3
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Parts tech. Sorry, I forgot his name.. 6 months ago.

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Aug 04, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

July 31, 2024

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Employee Rating

Never fixed the problem after bringing it there 3 times. Waste of money…..I’m done More

by Denisegalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward Fritts

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Aug 04, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience, Denise, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Parr, General Manager/Vice President 610.829.3009

Aug 04, 2024

Brown-Daub Kia responded

We're sorry to hear about your experience, Denise, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Steve Parr, General Manager/Vice President 610.829.3009

July 28, 2024

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Employee Rating

Sorento is shop for an engine replacement. Service was great. Got car back and car runs great...only issue is a window switch on drivers door has been compromised while in the shop. I have More

by shangair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Jul 28, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

July 28, 2024

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Employee Rating

Service was completed in a quick and timely manner everyone was helpful will be back for service in the future More

by Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Robert Peters

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Jul 28, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stuart, and it's great to hear about your excellent experience here at Brown-Daub Kia.

July 26, 2024

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Employee Rating

Took care of all my needs at this time and even washed my car when they were done More

by TIMBODOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Jul 26, 2024

Brown-Daub Kia responded

Thank you, Tim, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 21, 2024

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Employee Rating

Friendly, efficient, honest, knowledgable This was my first experience and I will definitely be returning. More

by ROCONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , gabriella

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Jul 22, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2024

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Employee Rating

Great customer service, they check in with you if you wait, and the car is running great More

by colinjupina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

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Jul 22, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us, Colin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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