Michele Allen
Michele Allen at Brown-Daub Kia

Michele Allen | Page 6

Service Administrator

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.6
144 Reviews
4.6

144 Reviews

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144 Reviews of Michele Allen

July 18, 2024

Dealership Rating
Employee Rating

There are Very nice andelse, always asked if we need anyone eals,. They also ask to do anything. More

by rah0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jul 19, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 06, 2024

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Always quick, easy, friendly & dependable service at Brown-Daub KIA! I’m always satisfied coming to this service center! More

by RFio806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jul 06, 2024

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

July 04, 2024

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Employee Rating

A simple oil change took 2 hrs and I arrived on time at 730 am. More

by nancy.sinkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward Fritts , I don’t even know who these people are

Jul 08, 2024

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

Jul 08, 2024

Brown-Daub Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Parr General Manager/Vice President 610.829.3009

July 02, 2024

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Everything was good except at the end when they bought my car out it was soaking wet and they did not wipe it down More

by DANYELLBARNES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jul 02, 2024

Brown-Daub Kia responded

Danyell, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 02, 2024

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I have owned our car for some time now, originally purchased from BD and we could not be happier. The drop off and pickup were smooth, the service was performed as expected and every treated us with r More

by kishdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jul 02, 2024

Brown-Daub Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 29, 2024

Dealership Rating
Employee Rating

I've been coming to dealership for my car needs fir 12 years and recently got charged $600 for labor on a break pad job for front and back. When I called and spoke to service manger,he really didn't seem More

by MARY MASKORNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward Fritts

Jul 04, 2024

Brown-Daub Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Mary, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Steve Parr General Manager/Vice President 610.829.3009

Jul 04, 2024

Brown-Daub Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Mary, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Steve Parr General Manager/Vice President 610.829.3009

June 18, 2024

Dealership Rating
Employee Rating

As a satisfied customer who purchased my Kia from here, I'm consistently impressed by the comfortable and well-appointed waiting area during my service appointment. The amenities, including the TV, couche More

by tkmad70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jun 18, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2024

Dealership Rating
Employee Rating

Great service, car has been great since switching to KIA and great customer service an More

by CWALTON734
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jun 18, 2024

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2024

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Employee Rating

Very courteous and professional. . Managed to fit me into the schedule. Done in a timely manner. More

by ck4ever1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Jun 17, 2024

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

June 06, 2024

Dealership Rating
Employee Rating

Edward is always so friendly, welcoming, efficient and knowledgeable. Brown-Daub in general is a pleasant environment with knowledgeable and friendly people. I always feel welcome when I arrive. More

by CHRISTINEMEYERCOACHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Robert Peters, Kristin Smith

Jun 07, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

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