Michele Dessert | Page 39

Excellent service Crown Honda, and particularly Michele Dessert, have always provided me with accurate, prompt, excellent service, and very competitive pricing. Michele Crown Honda, and particularly Michele Dessert, have always provided me with accurate, prompt, excellent service, and very competitive pricing. Michele, especially, consistently goes above and beyond to ensure the work is performed correctly and that I am informed of the repair process and progress. I ask for Michele each time I take my 2012 Pilot in for maintenance and each time she reflects positively on herself and Crown Honda. More

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Excellent and personable service Engine and PARK lights were on. Made an appointment to have checked out. Michelle Dessert WAS great! Had oil change and check up on my HRV. The tech n Engine and PARK lights were on. Made an appointment to have checked out. Michelle Dessert WAS great! Had oil change and check up on my HRV. The tech noticed some things on the car during the many point inspection and Michelle Dessert and tech suggested I should have two tires replaced. With my okay, they were replaced in a very short time. I also was driven home(Keith ?) and later picked up after test/repairs were done. THAT'S A GREAT PLUS! Michelle Dessert was professional AND was a delight to talk to and that made it easier to pay my bill. More

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Michelle dessert was fantastic service representative Michelle Dessert fantastic service representative.. Great fast efficient service No Sales people selling unnecessary services Will definitely be Michelle Dessert fantastic service representative.. Great fast efficient service No Sales people selling unnecessary services Will definitely be back for all our auto service needs More

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Service Advisor Michelle Dessert is a consummate professional and I was extremely satisfied with her customer service focus in getting my 2015 Honda Pilot in and out of your Service is a consummate professional and I was extremely satisfied with her customer service focus in getting my 2015 Honda Pilot in and out of your Service Department as soon as possible on August 4, 2018, knowing that I had a very hectic weekend schedule. I will always ask for her in the future as we have two Honda vehicles in our family and we return to your location on a regular basis - You have a fantastic asset in Michelle Dessert! Sincerely, Mark & Amy Catledge More

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Exceptional customer service This is my 4 th vehicle over 20 yrs that I have had the privilege to have serviced through crown. Michelle dessert has been the service advisor for th This is my 4 th vehicle over 20 yrs that I have had the privilege to have serviced through crown. Michelle dessert has been the service advisor for three of them. She is always there for me and keeps my down time to a minimum and works very hard to coordinate the work. She always strives to save me future costs and problems by being proactive on the care of my vehicles. She takes the time to be as helpful as she can in meeting my needs to have a rental if necesssay or schedule a time convenient for me. I’m times of something unforeseen she always fits me in. She is a knowledgeable and organized employee - crown is lucky to have such an asset. Kudos to you Michelle 👍🏻! Thanks for all that you for your customers and your employer. I know some days it can be thankless for you. But your always Awesome! More

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Routine service My service experience with Crown Honda goes back to the early 1980's. It has consistently been good to excellent. Recently I called to schedule a ro My service experience with Crown Honda goes back to the early 1980's. It has consistently been good to excellent. Recently I called to schedule a routine 30,000 mile service for my 2017 Accord Hybrid. I was assigned to Eduardo Diaz. Perhaps he had a bad day. I arrived early and explained to the driveway receptionist that I'd received two email reminders for my service. One for Eduardo and one for James. I was told to just sign in. They had the latest listing and I would be met shortly. Twenty minutes later Michelle asked me if I had been helped yet. I said no. She went out to the service drive and within a minute Eduardo came to greet me and tell me he had to get some info from my car. The service was written up and I waited for the vehicle. After the maintenance was completed, I paid and signed. Arriving home I then noticed that the inspection report was not attached to my receipt. It appears there was some confusion who I had been assigned to that day. Perhaps this was an internal issue and not a delay caused by Eduardo. Additionally, while Eduardo verbally assured me that the inspection of my auto revealed no problems, I like to maintain the inspection reports in my file for an historical record. This information was also shared in a telephone follow-up call I received days after the service. More

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Excellence in service -Michele Dessert I have been dealing with Crown for almost 20 years and have found one of the best dealerships I have ever worked with. When it comes to maintenance Mi I have been dealing with Crown for almost 20 years and have found one of the best dealerships I have ever worked with. When it comes to maintenance Michelle Dessert is outstanding. She is as good as her word on appointments, keeps the owner up to date, makes sure what was promised is done. More

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Consistent Excellence We are a 2-Honda family and Michelle at Crown Honda always provides us with the best of service. She is prompt, friendly and very professional. We are a 2-Honda family and Michelle at Crown Honda always provides us with the best of service. She is prompt, friendly and very professional. More

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Reliable & Trustworthy Michele Dessert at Crown Honda has serviced our Hondas for the last ten years. She promptly answers emails or calls and assists with appointments and Michele Dessert at Crown Honda has serviced our Hondas for the last ten years. She promptly answers emails or calls and assists with appointments and questions. Her recommendations are honest and helpful. Michele remembers customers have choices and treats us with respect and empathy, even when she is very busy. You can't go wrong with Michele Dessert. More

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Always excellent. Our "Go To" person at Crown Honda has been Michelle Dessert for 16 years. She has taken care of us extremely well each time we have gone in for servi Our "Go To" person at Crown Honda has been Michelle Dessert for 16 years. She has taken care of us extremely well each time we have gone in for service. She answers all our questions, makes appropriate recommendations and never suggests doing unneeded work. We trust her completely and she is always very nice even when extremely busy. She has a great work ethic which is not always easy to find these days. More

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