Michele Dessert | Page 41

Like the new "Appointment only" format. Thank you Michelle Dessert for the great service. Your years of experience and expertise at this dealership shine through. I really like the new appoi Thank you Michelle Dessert for the great service. Your years of experience and expertise at this dealership shine through. I really like the new appointment only system now in place. Waiting time was greatly reduced and your synthetic oil change special is a very good deal. I'll be back. Tom Harrington More

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Maintenance - oil Michele Dessert was great helping me schedule my first car visit since purchasing my CRV. I've called her on a number of occasions asking questions wh Michele Dessert was great helping me schedule my first car visit since purchasing my CRV. I've called her on a number of occasions asking questions which she answered completely and if busy would call me back as soon as she was free. Crown is lucky to have her & her excellent customer service skills. More

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Battery problem Thanks so much to Michelle Desseet for her persistence in locating my battery problem and for mailing my paperwork to get me on my way quickly. Thanks so much to Michelle Desseet for her persistence in locating my battery problem and for mailing my paperwork to get me on my way quickly. More

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Waiting for service I showed up on a Saturday without an appointment because my battery went dead the night before. They told me I would have to wait till the people tha I showed up on a Saturday without an appointment because my battery went dead the night before. They told me I would have to wait till the people that had appointments went first. I did not wait long at all. I was done within an hour and everything worked out just great. Michelle Dessert was a great help and very congenial. I would go to her again when I need to. More

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Great experience! We just purchased a 2018 Honda Accord from your dealership. We were very fortunate to meet and work with Dan Ryan. He was extremely helpful in guidin We just purchased a 2018 Honda Accord from your dealership. We were very fortunate to meet and work with Dan Ryan. He was extremely helpful in guiding us through the process, answering all of our questions. Dan was professional and knowledgeable. His friendly manner made the whole experience very pleasant. He followed up with us the next day and offered to be of help in the future if we needed anything. On a scale from one to ten, we would give him an eleven. More

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Michele Dessert is the BEST!! I have owned Honda’s and been going to Michele Dessert for service at Crown Honda for many years. She is always honest and upfront with my service rec I have owned Honda’s and been going to Michele Dessert for service at Crown Honda for many years. She is always honest and upfront with my service recommendations. I trust her advice with her years of experience and I highly recommend Seeing Michelle with your service needs. She is the BEST and will take great care of you! More

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Quick help! I was passing through and had a window issue ( would not go up or down!) on my 2009 Accord so I googled Honda dealerships close to my location and it I was passing through and had a window issue ( would not go up or down!) on my 2009 Accord so I googled Honda dealerships close to my location and it turned out to be a wonderful experience! I was in and out in NO time thanks to Michele’s expertise and hooking me up with Mike Larson ! In a blink of an eye he had the old part out and the new in and I was on my way!!! Honestly it, was pretty amazing! Michele Dessert was pleasantly helpful and knew her stuff!!! More

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Excellent Service Experience Michele Dessert provides excellent, professional customer service, always. She is knowledgable and patient and provides thorough information and expla Michele Dessert provides excellent, professional customer service, always. She is knowledgable and patient and provides thorough information and explanations. She is an asset for Crown Honda. More

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Excellent service. Michelle Dessert was very informed. Michelle Dessert was an excellent service technician. She was extremely knowledgeable about my 2012 Honda Odessey and advised me and kept me informed Michelle Dessert was an excellent service technician. She was extremely knowledgeable about my 2012 Honda Odessey and advised me and kept me informed. I have used Michelle for 25 years at Crown Honda. I have experienced other technicians and have not been happy. Therefore, I ask for Michelle each visit to ensure I get the accurate and correct information on what service my vehicle needs. I enjoy her friendly and courtesy help. More

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Always had excellent service. On my recent visit Service Advisor, Michelle Dessert, was friendly, courteous, knowledgeable and helpful. In spite of a very busy service day at Crown On my recent visit Service Advisor, Michelle Dessert, was friendly, courteous, knowledgeable and helpful. In spite of a very busy service day at Crown Honda, Michelle, did her best to keep me informed of progress. I highly recommend her service. More

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