Michele Dessert
Michele Dessert at Crown Honda

Michele Dessert | Page 43

Service Drive Coordinator

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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4.9
641 Reviews

I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.

4.9

641 Reviews

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641 Reviews of Michele Dessert

March 10, 2018

Dealership Rating
Employee Rating

Great Service My service appointment was on time, complete in timely manner. The staff was freindly and and knowledgeable. I will always take my Honda Pilot there a More

by James Karcher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 07, 2018

Dealership Rating
Employee Rating

Michele Dessert Service Advisor My recent service can be explained in one word OUTSTANDING. Michele is simply the best in dealing with my service issues. She is professional , knowle More

by scoop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 05, 2018

Dealership Rating
Employee Rating

Best Service Manager Michelle Dessert is a wonderful service manager! She is always available to listen and make suggestions that are in the best interest of me (and my ca More

by Lzsdevlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2018

Crown Honda responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Honda

March 03, 2018

Dealership Rating
Employee Rating

Professional, personable and helpful Since 2005, Michele Dessert has been a professional, personable and extremely helpful Service Adviser and last week when she was not available, James More

by snowbirdJJ75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James McLaughlin

February 26, 2018

Dealership Rating
Employee Rating

Great experience Michele was great, She explained everything that was done and/or needs to be done to my car without being pushy. Great service and great agent. More

by Baby123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2018

Crown Honda responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Regards, Crown Honda

February 23, 2018

Dealership Rating
Employee Rating

Absolutely Outstanding! Michelle Dessert has been my amazing Service Advisor for 20 plus years. I drive past several Honda Dealers to always have my family of Honda vehicles More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 20, 2018

Dealership Rating
Employee Rating

"Great service " I needed service on my 2004 Honda Accord and called Michele Dessert to explain what the problem was.. She, as usual, was very pleasant and helpful wi More

by pangburnja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 20, 2018

Dealership Rating
Employee Rating

Great service team I always ask for Michele Dessert, she's knowledgeable, personable, and honest. She takes good care of me and I trust her. She doesn't try to take adva More

by The Carrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2018

Crown Honda responded

Thank you for your time and for your loyalty to Crown Honda. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Crown Honda

February 14, 2018

Dealership Rating

Squirrel damage to car The squirrels had chewed a hole in my fuel line, oil cap, etc. I have not had a car towed in over 30 years and was not certain about the procedures t More

by Jean
Recommend Dealer
Yes

February 09, 2018

Dealership Rating
Employee Rating

Satisfactory experience Michelle came through and took care of getting our Pilot repaired as quoted up front and in the time frame estimated. Overall it was a positive experi More

by Orionx19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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