Michele Dessert | Page 46

Overall Good Experience My 2007 Honda Civic was in need of service/repair on a Monday morning after another independent mechanic was unable to diagnose & fix for 3 weeks. F My 2007 Honda Civic was in need of service/repair on a Monday morning after another independent mechanic was unable to diagnose & fix for 3 weeks. From the time I pulled in(without scheduled appt) to Michelle Dessert, the Service Rep., and the mechanics it was great service. Michelle Dessert was fantastic in keeping me updated on the diagnostic testing, diagnosis and repair options. Up-front and personable, I would say. Honda was able to get my car in great working order, completing all the repairs in a timely manner. I will add, they covered expense of car rental. Thanks, Michelle Dessert & Crown Honda! More

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Best customer service with any dealer by Michele Dessert! I started in community relations back in 1990 as well, like Michele...in all those years I have rarely experienced such care & concern & personal atte I started in community relations back in 1990 as well, like Michele...in all those years I have rarely experienced such care & concern & personal attention as I have with Michele. She is a true asset to this organization...I wasn't too pleased with my first experience a couple of years ago (ordered a part, drove 30 miles round trip, & they hadn't gotten the part in though made they'd the appointment to put it in anyway, so half a day of valuable time was wasted) & had til now refused to go back. Michele managed to somehow get in touch with me & basically held my hand thru the process again (a much more positive one this time), took great care of me & in such a short amount of time, I now feel I can go back to Crown Honda in confidence & get my work done locally on my Honda Fit. If there was any way I could give Michele a raise, I'd do it in a heartbeat, she is personable, sharp as a tack, & totally on the ball ...thanks, Michele, for saving the day & winning this customer back to your dealership! More

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Five Stars to Michele Dessert in Service, 0 to Crown Honda My wife and I have owned five Hondas. The last three were purchased at Crown Honda with the most recent being purchased in July 2017. WHILE I WILL NEV My wife and I have owned five Hondas. The last three were purchased at Crown Honda with the most recent being purchased in July 2017. WHILE I WILL NEVER BUY ANOTHER CAR FROM CROWN HONDA, I have no problems dealing with Michele Dessert in the Service department. We have worked with Michele for 20-plus years. She is honest, she treats you with respect, she is fair, and she has integrity. I trust Michele. If I could, I would give her 10 stars. If she ever leaves, I will never step into that dealership again. Kudos to Michele! More

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As usual, always happy to see you and quick service (Michell Have been with Crown and Michelle Dessert since 2000 (This is second car). Quick and wonderful service. Only recommends what your car needs. Catherine Have been with Crown and Michelle Dessert since 2000 (This is second car). Quick and wonderful service. Only recommends what your car needs. Catherine Cramer More

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prompt service Michelle Dessert was very good in helping me to understand all that the service center did. Very helpful in dealing with an insurance estimate also Michelle Dessert was very good in helping me to understand all that the service center did. Very helpful in dealing with an insurance estimate also More

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Always a pleasure going to this dealer I bought the car new from this dealership in 2005. Always have had good a experiences going there, loved it when I brought my car in for an oil chang I bought the car new from this dealership in 2005. Always have had good a experiences going there, loved it when I brought my car in for an oil change, and they would sometimes washed my car! For free! Loved that, they take really good care of you there. More

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Great Service This was my first time going to Crown Honda to get my CRZ services and the experience was very good. Michelle Dessert provides me with top notch servi This was my first time going to Crown Honda to get my CRZ services and the experience was very good. Michelle Dessert provides me with top notch service and communication was excellent over the phone about what my car needed and when my car was done. More

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Years of good service. I have been using Crown Honda service for many years. I have had very good service and came to have confidence and trust dealing with Crown whether i I have been using Crown Honda service for many years. I have had very good service and came to have confidence and trust dealing with Crown whether it was buying a different car or having the car serviced. One of the most outstanding service providers is Michele Dessert, the Service Drive Coordinator. She has been taking care of my auto maintenance for many years, going back to the old location of the Honda Dealership between 55th and 56th Avenues and 66th Street. Michele is outstanding in her response when I present a car problem or ask a question regarding maintenance of my car. She knows the Honda product inside and out. If she is not sure regarding a response, she will have an answer in a short time. In my mind she is an outstanding employee representing Crown Honda. More

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The Best keeps getting better. My nearly ancient Honda Civic has been getting extra special care for several years. Knowing I will be treated with respect as well as excellent skill My nearly ancient Honda Civic has been getting extra special care for several years. Knowing I will be treated with respect as well as excellent skill makes my life richer. Being able to trust people to care for this important possession gives peace in an uncertain world. Being treated with respect and warmth...like a member of their family-restores my hope in humanity. Thanks seems inadequate. More

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Courteous knowledgeable and professional! Michelle was very knowledgeable and helpful! She and her staff thoroughly went thru my car and found something that needed fixed had they overlooked Michelle was very knowledgeable and helpful! She and her staff thoroughly went thru my car and found something that needed fixed had they overlooked it it could of cost a lot more in the future. I would highly recommend Michelle and Crown Honda! Thank you Michelle! More

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