Michele Hayes | Page 5
Service Advisor
Matthews Import Center / Subaru / Kia
3013 Vestal Road
Vestal, NY 13850
62 Reviews
Write a Review62 Reviews of Michele Hayes
November 07, 2023
Fast service and great staff. Michele went over everything thoroughly with the service that was done. Michele went over everything thoroughly with the service that was done. More
Other Employees Tagged: Joe Vaughan
November 06, 2023
Subaru is a great automobile and Matthews is a great dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. dealership. All the personnel there are about customer satisfaction and above and beyond to assure it. More
Other Employees Tagged: Dillon Affatatto, Scott Stica, Joe Vaughan, Mike McNeal
October 26, 2023
Lee has been our salesman for several cars over the years, and is always very good to work with. He goes the extra mile to explain the new car and make sure everything is good to go! He expedited our years, and is always very good to work with. He goes the extra mile to explain the new car and make sure everything is good to go! He expedited our registration process, as we were leaving for the winter in less than two weeks. Kathy deserves a thank you for this also. The service department, including Jared, was very helpful in getting me a new key fob, as I lost the second one a few days after getting my new car! He was waiting with it as promised, and service took less than the estimated time he gave me. He walked me to the parts department to order the new key as well. All in all, very pleased with everyone at this dealership. More
Other Employees Tagged: Lee Brown , Jared
October 23, 2023
Great service, great people. They are awesome. I will be a Subaru customer for ever. They are awesome. I will be a Subaru customer for ever. More
Other Employees Tagged: Joe Vaughan
October 23, 2023
Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews. The service is always performed to a high standard. I'm never disappointed in Watthews. More
Other Employees Tagged: Joe Vaughan, Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi
October 18, 2023
I was impressed with the knowledge & courteous treatment received. All questions and concerns were addressed, very pleased. received. All questions and concerns were addressed, very pleased. More
Other Employees Tagged: Scott Stica, Dalton Brown, Robert Finta, Chris Mandolfi , Every person I met at the dealership was helpful & professional
October 18, 2023
I received a call that my car was ready, and went to the dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received dealership to pick it up. Service went to drive it up for me, and came in to say that it wasn’t right yet. They found a loaner for me. I received another call the next day to come back for it. Finally have my car! I drove home and she appears to be fine. The service manager, Wayne, was very helpful. I live an hour’s drive away from the dealership, so I am very grateful that they found the problem with the repair and fixed it before I tried to drive her home. I love my little car! More
Other Employees Tagged: Wayne
October 18, 2023
Fantastic customer service, very friendly. Advisors are very easy to talk to. Highly recommend service and sales. Advisors are very easy to talk to. Highly recommend service and sales. More
Other Employees Tagged: Cole Sevey, Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi
October 09, 2023
The associates are friendly, welcoming, informative, and understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached. It is a comfort that I can drop in with a question and the staff does its best to find and answer without my having to schedule an appointment. More
Other Employees Tagged: Jamal Gallop-Mckinnon, Zach Carlson
October 09, 2023
My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More
Other Employees Tagged: Joe Vaughan, Marissa Kuklish, Jamal Gallop-Mckinnon, Zach Carlson, Chris Mandolfi