Michele Hayes
Michele Hayes at Matthews Import Center / Subaru / Kia

Michele Hayes | Page 5

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Michele Hayes

December 15, 2023

Dealership Rating
Employee Rating

Honest and upfront with services needed and required. Easy pick up and experience with my appointment More

by SKOJECD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate your business and the great review! If there is anything more we can do in the future to provide a better experience please don't hesitate to reach out.

December 07, 2023

Dealership Rating
Employee Rating

I had to return to the center later to have my tires put back in my car. I had my car checked on Monday--somewhere else--and they said my tires were fine. Your guy said they were not. I haven't checked t More

by marieeg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your business! If you run into any issues please don't hesitate to reach out.

December 02, 2023

Dealership Rating
Employee Rating

Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More

by PATTYD0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate you choosing Matthews and the great review!

November 25, 2023

Dealership Rating
Employee Rating

I have been doing business with Matthews for at least 15 years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to c More

by mdgoldsmithcpa
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Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Bought 3 cars from Matthews . advisors are very pleasant and always accommodating along with my salesman bill he was very patient with me during a year long process kept me infor More

by lisagoetz1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan, Marissa Kuklish, Zach Carlson , Dominick along with gill

November 22, 2023

Dealership Rating
Employee Rating

Excellent work, fast and friendly. Love my subaru and would buy again. Great service. Recommend! More

by skutalek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Carlson

November 21, 2023

Dealership Rating
Employee Rating

Michele and Connor were great in the Service Department. Car works just fine now. Thank yiu for such great service. More

by coestrich
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 21, 2023

Dealership Rating
Employee Rating

Nice people, competent work. A A A A A A A A A A A A More

by roggins
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan

November 21, 2023

Dealership Rating
Employee Rating

I’m new to the dealership and they were courteous and respectful. However I do wish they would have kept me informed more often than not about the progress of my vehicle. Also did not tell me where the c More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2023

Dealership Rating
Employee Rating

Service was done properly and the shuttle service to and from home was a fantastic offering to make it easy to get the car serviced. More

by pmcandrew
Service Price Transparency
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Recommend Dealer
Yes
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