Michele Pogue | Page 20

Good Experience at Westside Michelle was informative and patient, and took us through the process seamlessly. We have had good experiences with Michelle in the past, as well as Michelle was informative and patient, and took us through the process seamlessly. We have had good experiences with Michelle in the past, as well as Jim Baldwin. More

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What a great car buying experience! On a recent Saturday, my wife and I stopped by Luther Westside VW to explore the possibility of trading in our 2005 Passat on something with lower mil On a recent Saturday, my wife and I stopped by Luther Westside VW to explore the possibility of trading in our 2005 Passat on something with lower miles. We were a little apprehensive on whether or not the 'numbers' would come together and fit within our budget, but figured we wouldn't know until we tried. Having worked with Michele Pogue in the past, I asked if she could help us. Even though Michele was already assisting two other customers, and I wouldn't have blamed her for turning us over to another salesperson, she graciously found a way to add us to her nearly full dance card. By the time we left the Business Office with financing arranged on the purchase of a used 2013 Jetta we had spent nearly three hours at the dealership! But during that time we test drove numerous vehicles, drank the free coffee and were, otherwise, treated like royalty (OK, that's may be a bit of a stretch). Honestly, the entire experience exceeded my expectations and I couldn't recommend Westside VW more highly than I did with all 'fives'. If you're in the market for a new or used Volkswagen, you'd be doing yourself a disservice if you didn't visit Michele at Westside VW. You won't regret it! More

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Good No-Pressure Purchase Worked with me professionally and in my time frame. Good communication regarding available models and equipment and pricing. Helped solve problem of r Worked with me professionally and in my time frame. Good communication regarding available models and equipment and pricing. Helped solve problem of retrieving Auto Show Voucher. More

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While the process was not as easy as I hoped, the sales and finance people worked with me- I got my car and am loving it! and finance people worked with me- I got my car and am loving it! More

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Great experience! Michele was very helpful and able to get me the best deal. Really appreciated all of her help and would definitely come back because of the great experience I had. get me the best deal. Really appreciated all of her help and would definitely come back because of the great experience I had. More

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Michele Pogue was very helpful when my daughter and I came in to test drive the Volkswagen Tiguan. I liked working with a female and felt very comfortable asking questions without the pressure of the "t came in to test drive the Volkswagen Tiguan. I liked working with a female and felt very comfortable asking questions without the pressure of the "typical" salesman. More

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Carole Jean Anderson and Michele Pogue were a great sales team.They were very warm and inviting and also available to answer questions via email or phone at any time. They made the purchasing experience easy team.They were very warm and inviting and also available to answer questions via email or phone at any time. They made the purchasing experience easy and fun. This is my second purchase at Westside. The first experience was also excellent. I purchased a 2013 VW Beetle Convertible TDI which took me a few trips to Westside to make my decision. Everyone was very helpful. More

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Superior Service!!! Five Stars ALL The Way!!!!! My Husband bought me a 2013 Passat Loaded for Our 23rd Anniversary.. Michele Made it so easy with all her Knowedge and Superior Service..The Staff at Lu Husband bought me a 2013 Passat Loaded for Our 23rd Anniversary.. Michele Made it so easy with all her Knowedge and Superior Service..The Staff at Luther Westside made the whole experience so much fun and Michele made the process so smooth. I got to drive my car right off the Showroom Floor..what a treat!! If you want the "Best in Service and Knowledge" you Have to go to Luther Westside VW!! Thank you to Michele Pogue and the Entire Staff of Luther Westside VW, I LOVE My 2013 Passat!!!!! More

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We were referred to Michele by a customer who have bought more than 2 VW from her. My husband contacted Michele wanting to test drive a used Golf in inventory. When we got there, we found out that the car more than 2 VW from her. My husband contacted Michele wanting to test drive a used Golf in inventory. When we got there, we found out that the car was just sold. She arranged for us to test drive a Jetta and a Golf and while we were doing that, she found another option for us. We came back after our test drive and were told that there's a used 2013 Golf coming in the following week and would we be interested. The price quoted to us was so good, we had to put a downpayment to hold it for us. Anxiously we waited. Michele kept us posted on the status of the car and sent us pictures and information about the car as soon as it arrived. The whole process took a week and we love our new purchase. Thank you, Michele and the staff at Luther Westside for a wonderful experience. More

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Michele was excellent! Going in to VW I was looking to purchase my first car. I was nervous but knew I loved my first Jetta and wanted a second but wanted to see all my options. Michele was patient showin purchase my first car. I was nervous but knew I loved my first Jetta and wanted a second but wanted to see all my options. Michele was patient showing me multiple cars and letting me test drive them. We were literally there ALL day and she never pressured a sale. I brought my dad along to help with the process since I am green to the experience and I was very pleased that she addressed me though out the process. I have walked out of other dealerships because they address my father only, yet I'm the one signing the check. Michele was fantastic getting me into the exact car I wanted by exhausting all my options. She even scheduled my next day appointment to have my spoiler put on. I was more than pleased when I went to drive off the lot in my brand new car and I had a full tank of gas and a bag of goodies Michele had provided. Great experience all around! More

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