Michele Pogue | Page 19

Curteous, attentive, no pressure sales My wife and I stopped in over a month ago to look at the Tiguans as a potential vehicle for our duaghter who was finishing her freshman year at Colleg My wife and I stopped in over a month ago to look at the Tiguans as a potential vehicle for our duaghter who was finishing her freshman year at College in California. Michele listened to our story and was helpful in answering our questions and giving us a chance to test drive a Tiguan. Even though our purchase date was going to be over a month away, Michele spent as much time as we needed to get all our information. Over the next several weeks she did not pester me with emails. She simply inquired as to the time frame we anticipated for our daughter to come home and give her a call when we wanted to come back in. We came back with our daughter and we were able to pull the trigger on a Tiguan. It was Michele’s patience and attentiveness even though we weren’t going to buy on our first visit that brought us back. Thank you Michele! More

by GRANT_BENSON Verified Customer Verified Customer

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Purchase of new 2018 VW Jetta GLI Working with salesperson Michele Pogue was awesome as she was able to locate the car I was interested in and worked with me in customizing it to my ta Working with salesperson Michele Pogue was awesome as she was able to locate the car I was interested in and worked with me in customizing it to my tastes. I would recommend Michele and Westside VW to friends and family. The only negative, as it was 10 years ago for my last purchase, is that Financing team continues to be unpleasant and insulting to work with. More

by Brian Verified Customer Verified Customer

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Excellent Service I have had previous experience else where and none compare to Westside. Not just in the sales department, but in the service department. I have foun I have had previous experience else where and none compare to Westside. Not just in the sales department, but in the service department. I have found everyone to be helpful and honest. This keeps me coming back. More

by FEIDHELM11 Verified Customer Verified Customer

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Luther Westside VW I enjoy working with Michelle Pogue (new car sales) because she is down-to-earth and honest. Craig Erickson (in finance) was also very friendly. I enjoy working with Michelle Pogue (new car sales) because she is down-to-earth and honest. Craig Erickson (in finance) was also very friendly. More

by AETANICK Verified Customer Verified Customer

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Excellent service every time! The Luther West Side staff do AMAZING work! They attend to every detail. They listen, they communicate well. they are very kind and respectful. Of cou The Luther West Side staff do AMAZING work! They attend to every detail. They listen, they communicate well. they are very kind and respectful. Of course, Steve Hendricks as their leader is the BEST in the business. I trust him and his staff to do the right thing always. More

by suek0 Verified Customer Verified Customer

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Left the lot with an unsafe car I bought a brand new VW from Luther. When I picked up the vehicle, it was not properly prepared at all. A few minor things, like the windshield washe I bought a brand new VW from Luther. When I picked up the vehicle, it was not properly prepared at all. A few minor things, like the windshield washer fluid being empty, I could live with. The lack of care in checking the safety of the vehicle is simply unacceptable. The tires are supposed to be inflated to 32 psi, which is clearly indicate on the door jamb. The tires were inflated at 45 psi, which made the car dangerous to handle on the highway. When I told the dealer, she blamed another dealer from whom the car had been swapped. The improper inflation put excess wear and tear on the vehicle and I am still experiencing difficulty with the handling of the car. More

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Perfect experience A perfect experience. Wonderful attention to detail. Reinforces my buying decision. Because of my positive experience adds to my brand loyalty for fu A perfect experience. Wonderful attention to detail. Reinforces my buying decision. Because of my positive experience adds to my brand loyalty for future transactions. Thanks More

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Great Experience! Michele was a pleasure to work with. She took me through the whole process of buying my new Golf SportWagen. No pressure, just very helpful and know Michele was a pleasure to work with. She took me through the whole process of buying my new Golf SportWagen. No pressure, just very helpful and knowledgeable. What a great experience! More

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Wonderful dealership! Great staff I love my new Jetta! I worked with Michele Pogue who is a fantastic person and sales person. She found the car I was wanting and was very thorough e I love my new Jetta! I worked with Michele Pogue who is a fantastic person and sales person. She found the car I was wanting and was very thorough explaining everything about the car and was able to give me the best deal I was looking for. I have dealt with Westside several times in the past, this purchase was to upgrade my 2004 jetta, which has over 200,000 miles that I also purchased at Westside. It ran so well, never any problems, they are essentially rust free with the two coats of nickel on the bottom. People could not believe it was an 04' and has that many miles. I am a dedicated volkswagon driver and look forward to sharing my story regarding my personal experience with this dealership, Michele, and the vehicles that are awesome! Love my new white jetta!! Thank you, Renee D. More

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2014 Jeep Patriot Michele and Chad and rest if the staff made my experience smooth and comfortable. I've been a client of Luther Westside for years so it was easy choos Michele and Chad and rest if the staff made my experience smooth and comfortable. I've been a client of Luther Westside for years so it was easy choosing them when buying my most recent purchase. Thank you! I'll never go elsewhere for service or vehicle purchases! More

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