Michelle Bencic
Michelle Bencic at Victory Honda of Austinburg

Michelle Bencic

Service Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.8
60 Reviews
4.8

60 Reviews

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60 Reviews of Michelle Bencic

May 01, 2026

Dealership Rating
Employee Rating

Knowledgeable, friendly, respectful, easy to work with, and shows guidance. They have a willing spirit to help when/and where they can and make you feel comfortable even with that silly question and I have More

by pcooper5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 01, 2026

Victory Honda of Austinburg responded

Thank you for highlighting our team’s expertise and welcoming approach during your Honda Passport service. We’re glad the waiting area met your expectations and that our appointment reminders were helpful. We look forward to assisting you with any future questions or needs. Mike Patrick General Manager michael.patrick@victoryhonda.com

May 06, 2026

pcooper5 responded

Your Welcome!

April 30, 2026

Dealership Rating
Employee Rating

All good, reasonable prices and excellent, friendly staff and service. You are updated periodically and informed of what the tech has checked out, etc. More

by batter9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Zachary Lattimer, Kevin Brady , Darren Talcott

Apr 30, 2026

Victory Honda of Austinburg responded

It’s great to know you appreciated our reasonable pricing and friendly service. Keeping you informed about your Honda CR-V inspection is important to us. We look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

April 16, 2026

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The service here is top notch! My car went in for a warranty issue. I was given a service loaner, and everything was very prompt. More

by DLUOMA31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darren Talcott was great!

Apr 16, 2026

Victory Honda of Austinburg responded

It's fantastic that the prompt attention to your Honda warranty issue and the service loaner made your visit smooth. Michelle is grateful for your five-star feedback. Mike Patrick General Manager michael.patrick@victoryhonda.com

April 08, 2026

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I've been a customer of Victory Honda of Austinburg for ten years now and on my second Honda Civic and I couldn't be happier with the experience and plan on being a lifelong customer! More

by THOMASTITMAN
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Recommend Dealer
Yes
Apr 08, 2026

Victory Honda of Austinburg responded

It’s wonderful to hear about your ten years of loyalty and that your second Honda Civic has met your expectations. We’re glad our service has contributed to such a positive experience. We look forward to supporting you as a long-term Honda owner. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 28, 2026

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Friendly and listen to my concerns. Kept me informed during the time my car was in service. More

by JOSAGREENE
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2026

Victory Honda of Austinburg responded

We’re delighted Michelle and the team took the time to listen and kept you updated while your Honda Accord Hybrid was in service. Thanks for sharing your experience. We look forward to assisting you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 19, 2026

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Service tech was extremely friendly, knowledgeable and helpful through the whole process of getting my vehicle fixed. More

by mmartin68520
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Victory Honda of Austinburg responded

We’re pleased our technician provided friendly, knowledgeable, and helpful assistance during your Honda Pilot repair. Thank you for trusting us with your vehicle, and we look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 06, 2026

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Employee Rating

As always great friendly service. Waiting area is excellent with accommodations with snacks and beverages and TV. More

by kellyvelez78
Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Kevin Brady , Gavin

Mar 06, 2026

Victory Honda of Austinburg responded

We’re delighted our team’s friendly service and the comfortable waiting area with snacks, beverages, and TV made your Chevrolet Trax service a positive experience. Your feedback means a lot to us. Thank you for the five-star review. Mike Patrick General Manager michael.patrick@victoryhonda.com

February 21, 2026

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Employee Rating

My experience has been excellent from the start of the purchase including sales and service. More

by steel6sb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer, Kevin Brady

February 19, 2026

Dealership Rating
Employee Rating

Very professional and courteous people in the dealership. It was the best car buying experience I’ve ever had. Keep up the good work! More

by VELEZLANCE
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Kevin Brady , Gavin, five stars

February 11, 2026

Dealership Rating
Employee Rating

My experience was very positive. Quick service and friendly customer service. Would recommend to anyone. More

by SHAHANSTACIE4
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Recommend Dealer
Yes
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