Michelle Bencic
Michelle Bencic at Victory Honda of Austinburg

Michelle Bencic

Service Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.8
59 Reviews
4.8

59 Reviews

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59 Reviews of Michelle Bencic

April 18, 2026

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Service center was Awsome… scheduling was a breeze, Entire dealership (waiting area, showroom, restrooms) were Clean/comfortable, personnel were all friendly and accommodating, & my service manager (Mi More

by THEOKJR
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pruce

Apr 18, 2026

Victory Honda of Austinburg responded

We’re thrilled to hear that your Honda Passport service was seamless from scheduling to pick up. Michelle and our team are happy you found our facilities comfortable and valued the updates throughout the process. Thank you for trusting us with your service needs. Mike Patrick General Manager michael.patrick@victoryhonda.com

April 16, 2026

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The service here is top notch! My car went in for a warranty issue. I was given a service loaner, and everything was very prompt. More

by DLUOMA31
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Recommend Dealer
Yes

Other Employees Tagged: Darren Talcott was great!

Apr 16, 2026

Victory Honda of Austinburg responded

It's fantastic that the prompt attention to your Honda warranty issue and the service loaner made your visit smooth. Michelle is grateful for your five-star feedback. Mike Patrick General Manager michael.patrick@victoryhonda.com

April 08, 2026

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I've been a customer of Victory Honda of Austinburg for ten years now and on my second Honda Civic and I couldn't be happier with the experience and plan on being a lifelong customer! More

by THOMASTITMAN
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Recommend Dealer
Yes
Apr 08, 2026

Victory Honda of Austinburg responded

It’s wonderful to hear about your ten years of loyalty and that your second Honda Civic has met your expectations. We’re glad our service has contributed to such a positive experience. We look forward to supporting you as a long-term Honda owner. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 28, 2026

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Friendly and listen to my concerns. Kept me informed during the time my car was in service. More

by JOSAGREENE
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Recommend Dealer
Yes
Mar 28, 2026

Victory Honda of Austinburg responded

We’re delighted Michelle and the team took the time to listen and kept you updated while your Honda Accord Hybrid was in service. Thanks for sharing your experience. We look forward to assisting you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 19, 2026

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Service tech was extremely friendly, knowledgeable and helpful through the whole process of getting my vehicle fixed. More

by mmartin68520
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Recommend Dealer
Yes
Mar 19, 2026

Victory Honda of Austinburg responded

We’re pleased our technician provided friendly, knowledgeable, and helpful assistance during your Honda Pilot repair. Thank you for trusting us with your vehicle, and we look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

March 06, 2026

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As always great friendly service. Waiting area is excellent with accommodations with snacks and beverages and TV. More

by kellyvelez78
Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Kevin Brady , Gavin

Mar 06, 2026

Victory Honda of Austinburg responded

We’re delighted our team’s friendly service and the comfortable waiting area with snacks, beverages, and TV made your Chevrolet Trax service a positive experience. Your feedback means a lot to us. Thank you for the five-star review. Mike Patrick General Manager michael.patrick@victoryhonda.com

February 21, 2026

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My experience has been excellent from the start of the purchase including sales and service. More

by steel6sb
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer, Kevin Brady

February 19, 2026

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Very professional and courteous people in the dealership. It was the best car buying experience I’ve ever had. Keep up the good work! More

by VELEZLANCE
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Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Kevin Brady , Gavin, five stars

February 11, 2026

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My experience was very positive. Quick service and friendly customer service. Would recommend to anyone. More

by SHAHANSTACIE4
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Recommend Dealer
Yes

January 18, 2026

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Very good prompt I understand that employees got to home early do the weather that day. More

by JOHNCLC9118
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Recommend Dealer
Yes
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