Michelle Bencic
Michelle Bencic at Victory Honda of Austinburg

Michelle Bencic

Service Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Michelle Bencic

October 03, 2026

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Everything was seamless. The scheduling, the check in, and the service. Everyone was very professional. Thank you More

by robjessihall1994
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Recommend Dealer
Yes

September 30, 2026

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⭐⭐⭐⭐⭐ I had an absolutely amazing experience at Victory Honda! From the moment I walked in, everyone was welcoming, friendly, and genuinely focused on making the car-buying experience easy and enjo More

by marissa.pirozzoli3
Recommend Dealer
Yes

Other Employees Tagged: Mike Patrick, Zachary Lattimer, Kevin Brady , Marissa pirozzoli

Sep 30, 2026

Victory Honda of Austinburg responded

Knowing that the service experience on your Ford Escape felt welcoming, effortless, and pressure-free means a lot to our team. We’re glad our staff could provide knowledgeable, professional care throughout your visit, and we appreciate your recommendation of our service department. Michael Patrick michael.patrick@victoryhonda.com

September 30, 2026

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Everyone at Victory Honda is willing to go that extra mile to help you in any way They are polite, friendly and professional in every way More

by rxwxpx
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Recommend Dealer
Yes
Sep 30, 2026

Victory Honda of Austinburg responded

Going the extra mile is part of how our service department operates. Knowing you found our team polite, friendly and professional during the service on your Honda CR-V Hybrid is truly rewarding. Thank you for sharing your positive experience with us. Michael Patrick michael.patrick@victoryhonda.com

September 29, 2026

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Car needed routine maintenance items fixed. Also, one problem which had been addressed previously was fixed again. More

by Ruth
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Recommend Dealer
Yes

September 28, 2026

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Great Service, Michelle & Staff, Everyone is friendly. Facility clean and welcoming. Love working with Mikey. More

by JACKIE.COUDERC60
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Recommend Dealer
Yes
Sep 28, 2026

Victory Honda of Austinburg responded

Your mention of our clean, welcoming facility and the friendly care you received from Michelle and our staff is truly appreciated. Knowing the service on your Honda Ridgeline left you pleased means a lot to us. Michael Patrick michael.patrick@victoryhonda.com

September 25, 2026

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I am extremely pleased with the great work that was done to my car and with the excellent persons who worked with me to explain and detail what needed to be done More

by MHENDERS_1998
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pruce

Sep 25, 2026

Victory Honda of Austinburg responded

Hearing that our service team’s clear explanations and quality work on your Honda HR-V left you extremely pleased means a lot to us. Michelle and our service department are pleased we could explain each step and provide the care your Honda HR-V needed. Michael Patrick michael.patrick@victoryhonda.com

September 24, 2026

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Took care of my vehicle in excellent time, answered all my questions thoroughly, did a great job More

by KJKT
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Recommend Dealer
Yes
Sep 24, 2026

Victory Honda of Austinburg responded

Knowing that your Honda Accord was serviced promptly and that all your questions were addressed clearly means a lot to our service team. Michelle is grateful for your feedback and delighted we could deliver quality care for your vehicle. Michael Patrick michael.patrick@victoryhonda.com

September 22, 2026

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My vehicle was serviced, washed and returned in a timely manner. Bathroom and waiting area clean and orderly More

by grandy3303
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Recommend Dealer
Yes
Sep 22, 2026

Victory Honda of Austinburg responded

We’re glad your Ram 1500 was serviced, washed, and returned promptly. Knowing you found our restroom and waiting area clean and orderly means a lot to our service team. Michael Patrick michael.patrick@victoryhonda.com

September 20, 2026

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Everyone a victory Honda is very helpful and very kind. I always get great service. More

by D.MUZIC
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Recommend Dealer
Yes
Sep 20, 2026

Victory Honda of Austinburg responded

Knowing you find our team helpful and kind and that you always receive top service means a lot to us. Our service department is pleased we could care for your Honda Pilot. Michael Patrick michael.patrick@victoryhonda.com

September 18, 2026

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All went well. Parked the Accord in the service center. Sat in the waiting room and was able to accomplish some on-line work. Waiting time while the Accord was be More

by LEITERT
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Griffith

Sep 18, 2026

Victory Honda of Austinburg responded

We’re glad the wait time was manageable and our waiting area provided a productive workspace. Thank you for trusting our service department with your Honda Accord, and we’re here whenever you need us again. Michael Patrick michael.patrick@victoryhonda.com

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