Service center was Awsome… scheduling was a breeze,
Entire dealership (waiting area, showroom, restrooms) were Clean/comfortable, personnel were all friendly and accommodating, & my service manager (Mi
Entire dealership (waiting area, showroom, restrooms) were Clean/comfortable, personnel were all friendly and accommodating, & my service manager (Mike Pruce) was very helpful keeping me up to date and explaining all work and charges. I have great confidence having my Honda serviced here.
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by THEOKJR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Pruce
Apr 18, 2026 -
Victory Honda of Austinburg responded
We’re thrilled to hear that your Honda Passport service was seamless from scheduling to pick up. Michelle and our team are happy you found our facilities comfortable and valued the updates throughout the process. Thank you for trusting us with your service needs.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
The service here is top notch!
My car went in for a warranty issue. I was given a service loaner, and everything was very prompt.
My car went in for a warranty issue. I was given a service loaner, and everything was very prompt.
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by DLUOMA31
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Darren Talcott was great!
Apr 16, 2026 -
Victory Honda of Austinburg responded
It's fantastic that the prompt attention to your Honda warranty issue and the service loaner made your visit smooth. Michelle is grateful for your five-star feedback.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
I've been a customer of Victory Honda of Austinburg for
ten years now and on my second Honda Civic and I couldn't be happier with the experience and plan on being a lifelong customer!
ten years now and on my second Honda Civic and I couldn't be happier with the experience and plan on being a lifelong customer!
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by THOMASTITMAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Victory Honda of Austinburg responded
It’s wonderful to hear about your ten years of loyalty and that your second Honda Civic has met your expectations. We’re glad our service has contributed to such a positive experience. We look forward to supporting you as a long-term Honda owner.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
Friendly and listen to my concerns.
Kept me informed during the time my car was in service.
Kept me informed during the time my car was in service.
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by JOSAGREENE
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Victory Honda of Austinburg responded
We’re delighted Michelle and the team took the time to listen and kept you updated while your Honda Accord Hybrid was in service. Thanks for sharing your experience. We look forward to assisting you again.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
Service tech was extremely friendly, knowledgeable and
helpful through the whole process of getting my vehicle fixed.
helpful through the whole process of getting my vehicle fixed.
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by mmartin68520
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Victory Honda of Austinburg responded
We’re pleased our technician provided friendly, knowledgeable, and helpful assistance during your Honda Pilot repair. Thank you for trusting us with your vehicle, and we look forward to serving you again.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
As always great friendly service.
Waiting area is excellent with accommodations with snacks and beverages and TV.
Waiting area is excellent with accommodations with snacks and beverages and TV.
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by kellyvelez78
Verified Customer
Verified Customer
Mar 06, 2026 -
Victory Honda of Austinburg responded
We’re delighted our team’s friendly service and the comfortable waiting area with snacks, beverages, and TV made your Chevrolet Trax service a positive experience. Your feedback means a lot to us. Thank you for the five-star review.
Mike Patrick
General Manager
michael.patrick@victoryhonda.com
My experience has been excellent from the start of the
purchase including sales and service.
purchase including sales and service.
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by steel6sb
Verified Customer
Verified Customer
Service Price Transparency
Very professional and courteous people in the dealership.
It was the best car buying experience I’ve ever had. Keep up the good work!
It was the best car buying experience I’ve ever had. Keep up the good work!
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by VELEZLANCE
Verified Customer
Verified Customer
My experience was very positive.
Quick service and friendly customer service. Would recommend to anyone.
Quick service and friendly customer service. Would recommend to anyone.
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by SHAHANSTACIE4
Verified Customer
Verified Customer
Service Price Transparency
Very good prompt I understand that employees got to
home early do the weather that day.
home early do the weather that day.
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by JOHNCLC9118
Verified Customer
Verified Customer
Service Price Transparency