Mike Patrick
Mike Patrick at Victory Honda of Austinburg

Mike Patrick

General Manager

Victory Honda of Austinburg

2920 Gh Drive
Austinburg, OH 44010

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4.3
27 Reviews
4.3

27 Reviews

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27 Reviews of Mike Patrick

September 30, 2026

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⭐⭐⭐⭐⭐ I had an absolutely amazing experience at Victory Honda! From the moment I walked in, everyone was welcoming, friendly, and genuinely focused on making the car-buying experience easy and enjo More

by marissa.pirozzoli3
Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer, Michelle Bencic, Kevin Brady , Marissa pirozzoli

Sep 30, 2026

Victory Honda of Austinburg responded

Knowing that the service experience on your Ford Escape felt welcoming, effortless, and pressure-free means a lot to our team. We’re glad our staff could provide knowledgeable, professional care throughout your visit, and we appreciate your recommendation of our service department. Michael Patrick michael.patrick@victoryhonda.com

September 29, 2026

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If you get servicing done at an independent mechanic shop, the dealership enters in their system that the Customer was advised, but declined. I think it’s erroneous as the recommended services were in More

by roberta_orsuto
Service Price Transparency
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Recommend Dealer
No

September 28, 2026

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Helpful, friendly, courteous group of people. Answered all my questions and concerns and i live my new vehicle. More

by GRAMLORI6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Brady, Michael Teed

Sep 28, 2026

Victory Honda of Austinburg responded

We’re glad our service team answered all your questions and concerns regarding your Nissan Rogue. Hearing you found our team helpful and courteous means a lot to our service department. Michael Patrick michael.patrick@victoryhonda.com

September 09, 2026

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Just a overall great experience since I walked in up until I singed the papers for the purchase everyone was helpful and willing to talk and be straightforward absolutely loved the service. More

by ljhuston25
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Brady, Michael Teed , Seth amazing salesman

Sep 09, 2026

Victory Honda of Austinburg responded

We’re glad the process of buying your used Honda HR-V felt seamless from start to finish. Knowing our team’s helpful and straightforward approach made a difference means a great deal to us. Enjoy your HR-V, and we look forward to welcoming you back. Michael Patrick michael.patrick@victoryhonda.com

September 02, 2026

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Salesperson Marissa was great to work with. Finance person was great. Dealership falsified the Honda certification for the interior of the car. Dealership Refused to replace the seat and carpet More

by ben
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Kevin Brady

Sep 24, 2026

Victory Honda of Austinburg responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Patrick michael.patrick@victoryhonda.com

August 21, 2026

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Best customer service ever. Simplified buying process overall. Just awesome treatment and care overall great More

by GRAMLORI6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Brady, Michael Teed

Aug 21, 2026

Victory Honda of Austinburg responded

Thanks so much for the five-star rating! We’re thrilled we could make the buying process for your Nissan Rogue simple and provide you with excellent care. Mike Patrick General Manager michael.patrick@victoryhonda.com

August 19, 2026

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Kind to me, explained everything to me. Thank you for being professional to me. I will keep bringing my vehicle to you More

by MICHELEPLATANO
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Victory Honda of Austinburg responded

Knowing that our explanations were clear and you felt well cared for means a lot to our service department. We look forward to continuing to service your Honda CR-V whenever you need us. Mike Patrick General Manager michael.patrick@victoryhonda.com

July 23, 2026

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This dealer is not trusted at all. Sales guys used deceptive practices and made misrepresentations of CPO car facts at the time of sale and delivered car with multiple damaged parts (b More

by feedback
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zachary Lattimer , Gavin Latshaw

Jul 28, 2026

Victory Honda of Austinburg responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Mike Patrick General Manager michael.patrick@victoryhonda.com

Jul 28, 2026

feedback responded

You cannot hide you and your employees' wrong doings practices and relate it with customer expectation. For your clarity, asking from seller to share the reason for damages and to provide the refund is very basic/common where dealer made misrepresentations of CPO car facts at the time of sale and delivered car with multiple damaged parts and in unacceptable condition. It is expected from senior management and corporate office to take action on employee for their wrong doings, but you/dealer and victory corporate office have not addressed both of the basic points yet.

May 01, 2026

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Knowledgeable, friendly, respectful, easy to work with, and shows guidance. They have a willing spirit to help when/and where they can and make you feel comfortable even with that silly question and I have More

by pcooper5
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Victory Honda of Austinburg responded

Thank you for highlighting our team’s expertise and welcoming approach during your Honda Passport service. We’re glad the waiting area met your expectations and that our appointment reminders were helpful. We look forward to assisting you with any future questions or needs. Mike Patrick General Manager michael.patrick@victoryhonda.com

May 06, 2026

pcooper5 responded

Your Welcome!

April 30, 2026

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All good, reasonable prices and excellent, friendly staff and service. You are updated periodically and informed of what the tech has checked out, etc. More

by batter9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Lattimer, Michelle Bencic, Kevin Brady , Darren Talcott

Apr 30, 2026

Victory Honda of Austinburg responded

It’s great to know you appreciated our reasonable pricing and friendly service. Keeping you informed about your Honda CR-V inspection is important to us. We look forward to serving you again. Mike Patrick General Manager michael.patrick@victoryhonda.com

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